Account Manager

Навыки

• Управление проектами
• Retention и отток

О компании и продукте

• We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster
• We are looking for a proactive and adaptable Account Manager to join our team in Amsterdam. The ideal candidate is a strategic thinker with a hands-on mentality

Задачи

• Collaboration: As an Account Manager, you will work closely with other Account Managers and collaborate on many different accounts
• Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn
• Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets
• Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
• Feedback: Serve as a feedback loop for your customers internally
• This is Adyen
• Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice
• At Adyen, everything we do is engineered for ambition
• For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers

Требования

• You have 2+ years of experience in a client-facing, commercial role, like account management, sales or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
• Enjoy engaging others and developing strong working relationships internally and externally with customers
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
• Strong time management skills and constantly looking for ways to work efficiently
• You have full professional written and verbal proficiency in Dutch and English
• Some domestic and international travel is required
• Our Diversity, Equity and Inclusion commitments
• Our unique approach is a product of our diverse perspectives
• This diversity of backgrounds and cultures is essential in helping us maintain our momentum
• Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours
• No matter who you are or where you’re from, we welcome you to be your true self at Adyen
• Does this sound like you?
• If so, Adyen encourages you to reconsider and apply
• We look forward to your application!
• What’s next?
• Ensuring a smooth and enjoyable candidate experience is critical for us
• We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
• Learn more about our hiring process here
• Don’t be afraid to let us know if you need more flexibility
• This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration
• we do not offer remote-only roles
• Why you should join the Adyen Account Management team
• At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe

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