Associate TSE II

Навыки

• AWS
• Azure
• Big Data
• Коммуникация
• Общение с клиентами
• Elasticsearch
• Google Cloud

О компании и продукте

• MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
• With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
• Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
• To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!

Задачи

• As a Cloud Technical Services Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products
• This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications well
• You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf

Требования

• We consider all candidates with an eye for those who are self taught, curious, and multi-faceted
• You’ll need excellent communication skills, both written and verbal, and be knowledgeable about a wide range of internet technologies
• You should also have
• Solid fundamentals in Linux, and networking
• Knowledge of either Amazon Web Services, or other major cloud provider
• Ability to diagnose and troubleshoot problems across a variety of environments
• Patience, empathy, and a genuine desire to help others
• Previous technical support experience

Будет плюсом

• Fluency in a foreign language, especially Spanish, Japanese, or Mandarin
• Industry certifications such as RedHat Certified Engineer, AWS Certified Solutions Architect, or other related subjects
• Fundamental understanding of MongoDB, or other databases (for example, ElasticSearch, MySQL, Postgres)

Паспорт вакансии

История публикации

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