Billing Data Analyst

Навыки

• Внимание к деталям
• BigQuery
• ClickHouse
• Коммуникация
• Data Quality
• dbt
• DWH

О компании и продукте

• Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
• We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross-functional collaboration.

Задачи

• Monitor, analyze, and report on key billing and support performance indicators and emerging trends
• Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery
• Run A/B tests and experiments to evaluate billing and support strategies
• Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals
• Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics
• Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies
• Document analyses, workflows, and data logic to ensure clarity and consistency

Требования

• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field
• Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support
• Strong SQL skills
• Experience with popular BI tools such as Tableau, Looker, or similar
• Experience with Python or R
• Solid understanding of statistical analysis, forecasting, and scenario modeling
• Experience running A/B tests and interpreting experiment results
• Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment
• Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders
• Curiosity, ownership mindset, and the discipline to maintain high-quality data work

Будет плюсом

• Experience with BigQuery, ClickHouse, or any cloud data warehouse
• Basic Python knowledge for data cleaning or simple analysis
• Exposure to subscription businesses or payment systems
• Understanding of disputes, chargebacks, declines, or fraud signals
• Familiarity with DBT or data quality frameworks
• LOCATION
• Ruby Labs operates within the CET (Central European Time) zone
• This ensures optimal collaboration and communication during working hours

Условия

• Discover the perks of being part of our vibrant team!
• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance
• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days
• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge
• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities
• Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere
• Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Как проходит отбор

• After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received
• If we see a potential fit, we proceed with the following steps
• Recruiter Screening (40 minutes)
• Technical Interview (60 minutes)
• Final Interview (30 minutes)
• LIFE AT RUBY LABS
• At Ruby Labs, we move fast, aim high, and expect the same from our team
• We’re not here to play small—we’re here to build, grow, and win
• That means we look for people who are ambitious, driven, and ready to give their best every single day
• This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle
• If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen
• Here, effort is matched with reward
• We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success

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