Community Manager (Japan)

Навыки

• HR-процессы
• Retention и отток
• Управление командой

О компании и продукте

• At ChillBase we are working on One State which is a unique Social RolePlay game. Our analysts and marketers face daily challenges that force them to reconsider their approaches to player acquisition and retention. Therefore, we are gathering some of the best specialists in their field with significant experience and non-trivial professional thinking

Задачи

• Manage the existing OneState JP community and drive its next growth phase
• Lead the established StateAssist admin team: sustain quality, address turnover, coach admins into stronger performance, and recruit into gaps as needed
• Own the regional Discord community: growth, engagement, and moderation quality
• Moderate both in-game and external community platforms including Discord, Instagram, Facebook
• Serve as the bridge between JP players and internal teams
• translate community sentiment into actionable input for developers and cross-functional partners
• Collect and organize player feedback for developers, surfacing actionable insights from the community
• Create clear, engaging gameplay guides and tutorials for the JP region (translations or original JP-adapted content)
• Organize community events at a rhythm that respects JP holiday and event calendars
• Manage the Content Creator Program in the JP region, including relationships with JP streamers, YouTubers, and content creators
• Handle App Store and Play Store reviews for the JP region
• Deliver structured monthly reports on regional community health
• Coordinate with cross-functional teams and cross-regional CM peers
• Community Manager (Japan)
• Department
• Community
• ChillBase studio is an independent and innovative player in the gaming industry. We’re fueled by our passion for crafting outstanding products
• Our ongoing projects are in full swing, and we’re dedicated to delivering top-notch work without being tied down by a strict corporate structure

Требования

• If you are seeking to be a part of an engaged team, work on captivating projects with minimal bureaucracy, and receive regular, constructive feedback, then you’ll find your place with us

Условия

• Employment process
• Growth and development
• Our project is actively growing, as well as the team that creates it
• We invest in the growth of each specialist and regularly review salaries based on performance
• Moreover, we have a promotion system that allows specialists to showcase their talents in more responsible positions
• Comfortable conditions
• We have flexible hours with the option of taking days off
• Care for employees
• We offer sick days without salary loss, assistance in difficult life situations, no bureaucratic nightmares and processes for the sake of processes
• We carefully review every application and will definitely reach out if your profile matches the role’s requirements
• If you do not receive a response within 14 calendar days, it means we are not moving forward with your application at this stage
• We’d be happy to reconnect in the future — please keep an eye on our openings
• Employment process Application You apply for an open role via our careers portal. We carefully review your CV and any additional materials you provide
• HR Interview If your experience matches our needs, we’ll invite you for an initial conversation with a recruiter
• It’s a chance to get to know each other, talk about your motivation and expectations, and share more about the role and company
• Technical Assessment You may be asked to take part in one or more technical interviews with the team
• In some cases, we might also send you a test assignment to better understand your practical skills
• Final Interview A closing conversation with a hiring manager or team lead
• We’ll discuss the outcomes of the previous stages, cover any remaining questions, and align on expectations
• Offer & Onboarding If everything goes well — we’ll extend a job offer
• Once the details are confirmed, we’ll guide you through the onboarding process and welcome you to the team
• Sounds cool?
• Contact form
• Portfolio link
• Application letter

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