Community Manager EN (World of Tanks, PC)

Навыки

• Коммуникация
• Confluence
• Jira
• Управление проектами
• SMM

О компании и продукте

• Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
• Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Задачи

• Job Overview
• This role is responsible for owning and representing the English-speaking World of Tanks community at a professional level
• You will act as a key bridge between players and the product, combining strong game knowledge, analytical capability, and clear communication to support both community health and business decisions
• The role requires someone who can confidently engage with players, interpret sentiment, and communicate effectively across a range of situations, from day-to-day interactions to high-visibility and live-audience settings
• You will work closely with publishing, social media, competitive gaming, and livestream teams to deliver a cohesive global strategy
• Reports to
• Senior Community Manager
• What will you do?
• Own and actively manage the English-speaking World of Tanks community across official platforms
• Act as a credible voice of the product, demonstrating strong in-game knowledge, including mechanics, meta, systems, and player behavior
• Translate community sentiment into clear, structured reports with actionable insights for internal stakeholders
• Communicate effectively in high-visibility and complex situations, including interactions with content creators and community leaders
• Represent the product in live and high-visibility formats, including livestreams, presentations, or community events, with clear and confident communication
• Drive engagement through discussions, initiatives, and community-led activities
• Identify and support key community contributors and creators
• Monitor, analyze, and report on community KPIs and sentiment trends
• Collaborate cross-functionally to ensure consistent messaging and execution of publishing plans
• Proactively support a constructive and engaged community environment
• What are we looking for?

Требования

• Excellent written and spoken English, (C1-C2)
• Deep, practical knowledge of World of Tanks, with active gameplay and strong understanding of the game
• Minimum 2 years of professional experience in community management, gaming industry strongly preferred
• Demonstrated ability to analyze feedback and produce clear, structured reports
• Strong communication skills, including the ability to speak confidently and clearly in front of live audiences and in high-visibility situations
• Strong understanding of PC gaming culture and online communities
• Analytical mindset with experience tracking and interpreting community KPIs
• Ability to work flexible hours, including evenings and weekends when required
• Therefore , the role is best suited for someone with prior experience

Будет плюсом

• Experience hosting or participating in livestreams, presentations, or public-facing content
• Experience organizing community events, both online and offline
• Familiarity with social media and content strategy
• Project management experience
• Experience with tools such as JIRA, Confluence, and analytics platforms
• Additional European languages e.g. German or Polish
• Work mode
• Hybrid (2-3 days of work from the office)
• Relocation and immigration support provided for candidates ready to relocate at short notice
• What we value in this role?
• Strong game credibility, with the ability to speak confidently about World of Tanks beyond a surface level
• Clear, structured communication in both public-facing messaging and internal reporting
• Professionalism in complex situations, staying composed and solution-focused when engaging with passionate or critical community members, including content creators
• Confidence and presence when communicating in live or high-visibility environments
• Ability to turn feedback into insight by identifying patterns across multiple regions and translating them into meaningful recommendations
• What success looks like?
• You are seen by players and creators as a credible, informed, and consistent voice
• Your reporting provides clear insights that support decision-making, not just summaries of sentiment
• You contribute to a constructive and engaged community environment, including during challenging moments
• You communicate confidently and effectively in live and high-visibility situations
• You build productive relationships with community leaders and creators, even when perspectives differ

Условия

• Benefits and perks are tailored to the local market and culture. Our benefits in Prague include
• 5 weeks of Annual Leave per calendar year
• Additional paid time off
• Sick Leave Compensation, Maternity & Paternity Leave
• Career development and education opportunities within the company
• Meal card contribution
• Public transportation allowance
• Premium private healthcare
• Mental well-being program (iFeel)
• Multisport Employee discounts
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• Company events
• Seniority Awards
• Referral program - You can recommend the best talents to the company and receive a reward
• Please submit your CV in English to ensure smooth processing and review

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