Customer Engineer

Навыки

• API (интеграции)
• AWS
• Azure
• Bash / shell
• CI/CD
• Коммуникация
• Docker

О компании и продукте

• We’re seeking a technically fluent Customer Engineer to join our Engineering organization and serve as
• a critical link between Engineering and Go-to-Market (GTM) teams, including Sales Engineering
• Professional Services, and Enablement.
• This role is embedded within the Development organization, and focuses on helping the GTM teams

Задачи

• Act as a technical liaison between the Engineering team and GTM teams (Sales Engineering
• Professional Services, etc.), enabling them with the product knowledge, tooling, setup and
• deployment support they need
• Work closely with Engineering to understand new features, deployment requirements, and
• system behaviors, and translate them into actionable documentation, enablement content
• demo environments and tooling for internal teams
• Assist in internal setup and deployment of DSPM components (Kubernetes-based microservices
• data connectors, APIs), and help validate internal staging/demo environments
• Help develop internal technical resources such as playbooks, integration guides, architecture
• diagrams, and field enablement materials
• Support the Go-to-Market team with API usage, scripting (e.g., Python), and basic
• troubleshooting, particularly during proof-of-concept or pilot phases
• Read, interpret, and sometimes modify basic code or configuration files to help debug issues or
• support integration efforts
• Validate deployment workflows across cloud platforms (e.g., AWS, GCP, Azure) and ensure
• alignment with field practices

Требования

• 3+ years of experience in a technical role within an engineering or product-focused
• organization (e.g., dev support, sales enablement, QA, technical consulting)
• Strong understanding of modern cloud-native stacks, including
• Kubernetes and containerized services
• Cloud infrastructure (AWS/GCP/Azure)
• Data infrastructure (e.g., SQL, data lakes, data warehouses)
• Comfort with basic scripting in languages like Python or shell scripting for automating setup
• working with APIs, or testing integrations
• Ability to read and understand application code (e.g., Python, YAML, or JSON configurations) to
• support basic troubleshooting and deployment workflows
• Strong communication skills and ability to synthesize technical concepts for internal
• enablement and cross-functional understanding

Будет плюсом

• Familiarity with DSPM, CSPM, or adjacent data security and privacy tools
• Prior experience in Sales Engineering enablement, solution delivery, or product support roles
• Experience with or exposure to DevOps tools such as Helm, Terraform, Docker, and CI/CD
• pipelines
• Exposure to compliance or risk management concepts (e.g., SOC 2, GDPR)
• Experience working in fast-paced, high-growth environments or with distributed technical
• Why This Role Is Unique
• Embedded in the Engineering team, yet plays a key role in enabling go-to-market execution
• Stay technical — work with modern cloud-native infrastructure, APIs, and data systems
• without full-time software development duties
• High visibility and cross-functional impact across product, engineering, and field organizations
• Great fit for someone who loves solving technical problems, enabling others, and working on
• cutting-edge security tech — without needing to be a full-time coder
• What You’ll Get
• Competitive compensation package
• Comprehensive health and wellness benefits
• Professional development opportunities
• Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law
• All your information will be kept confidential
• Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities
• By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge
• Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment

Условия

• Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running
• Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands
• Customer Engineer – DSPM Solutions (Non-Coding Technical Role)

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