Customer Marketing Manager

Навыки

• B2B-продажи
• CRM-системы
• Customer Success
• Решения на данных
• HR-процессы
• Metabase
• Мониторинг и observability

О компании и продукте

• Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
• Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs.
• At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Задачи

• Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more
• Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals
• Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities
• Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides
• Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities
• Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius
• Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies

Требования

• You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company
• Exceptional communication (verbal and written) and interpersonal skills, capable of building strong relationships with customers and internal teams
• Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• You have a Bachelor’s degree in Marketing, Business, Communications, or a related field
• Datadog values people from all walks of life
• We understand not everyone will meet all the above qualifications on day one
• That's okay

Условия

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture
• Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog
• Datadog offers a competitive salary and equity package, and may include variable compensation
• Actual compensation is based on factors such as the candidate's skills, qualifications, and experience
• In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan
• The reasonably estimated yearly salary for this role at Datadog is
• 94,000 — $125,000 USD

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