Customer Support Specialist

Навыки

• Внимание к деталям
• Коммуникация
• CRM-системы

О компании и продукте

• Customer Support Specialist Department: Global Customer Support

Задачи

• Responding to phone calls, emails, and chat messages
• Quickly and efficiently resolving customer issues
• Processing returns, exchanges, and customer complaints
• Keeping records of each interaction with customers
• Updating customer information in the CRM system
• Collecting and forwarding customer feedback to relevant departments
• Informing customers about the status of their inquiries
• Skills, Knowledge and Expertise
• Excellent oral and written communication skills for both Russian and Kazakh languages
• Ability to conduct dialogue politely and professionally
• Ability to work with large volumes of information
• Attention to detail and accuracy in documentation
• Proficiency in PC and basic office programs
• Skills in working with CRM systems and other specialized software

Условия

• Employment Type: Full Time
• Location: Algeria

Паспорт вакансии

История публикации

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