Field Engineer, Public Sector

Навыки

• Ansible
• API (интеграции)
• CI/CD
• DevSecOps
• Helm
• JavaScript
• Kubernetes

О компании и продукте

• At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
• We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
• We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
• We comply with the United States Department of Labor's Pay Transparency provision .

Задачи

• Build end-to-end data integrations that sync customer data to and from Scale's platform
• Work with customers' engineering teams to optimize data pipelines, including input on API endpoint design and input/output schemas
• Design and maintain playbooks, internal tools, documentation, and SDKs that set customers up for long-term success
• Partner with engineers and Operations to resolve technical blockers, debug delivery issues, and own technical escalations from customers
• Own the customer's technical experience throughout their time with Scale
• Work with Account Executives and Product Managers to identify customer-specific feature requests
• Develop expertise in large language models, 2D image annotation, and API integrations
• Represent Scale and engage with customers at major events

Требования

• Experience as a customer-facing engineer or in a similar hybrid role
• Hands-on technical experience working with clients in a pre- or post-sales capacity
• Development experience with Python, JavaScript, or other modern languages
• A strong engineering background, ideally in computer science, mathematics, or another quantitative field
• Strong project management and interpersonal skills
• The ability to present credibly to both executives and front-line engineers
• Comfort communicating across internal and external teams
• Intellectual curiosity, empathy, and the ability to move quickly
• Hands-on experience with Kubernetes and Helm charts

Будет плюсом

• Experience in AI
• Experience working in classified environments
• Prior experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and CI/CD
• Experience automating infrastructure with Ansible or similar tools
• The base salary range for this full-time position in the location of Washington DC/Hawaii is
• The base salary range for this full-time position in the location of St. Louis/Suffolk is
• PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role
• This allows us to ensure a fair and thorough evaluation of all applicants

Условия

• Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale
• 180,550 — $226,550 USD
• 150,400 — $188,000 USD

Паспорт вакансии

История публикации

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