Global Senior CRM & Lifecycle Designer

Навыки

• Внимание к деталям
• CRM-системы
• Обучаемость
• UX-дизайн

О компании и продукте

• As Preply continues to grow globally, CRM is becoming a core part of how learners experience the product - shaping habits, engagement, and long-term progress.
• We’re looking for a Global Senior CRM & Lifecycle Designer to join our team - a creative thinker with strong product intuition, a passion for storytelling, and a drive to design meaningful user experiences.
• You’ll concept, design, and evolve lifecycle experiences across email, push, in-app, and landing pages - connecting CRM to the broader product journey and shaping how learners interact with Preply over time.
• This role is perfect for someone who combines creativity with product thinking, thrives in experimentation, and wants to push CRM beyond campaigns into a true product surface.

Задачи

• Design as Product - Treat CRM as a core product surface - translating business goals and product strategy into lifecycle experiences that are designed with clear hypotheses, experimentation, and user behavior in mind
• Create Connected Experiences - Design across the full user journey - ensuring consistency between in-product UX and CRM, and reinforcing key behaviors
• Concept & Elevate - Go beyond execution to develop strong creative concepts - turning everyday touchpoints into engaging, purposeful moments that feel on-brand and cohesive
• Collaborate Cross-Functionally - Partner closely with Product, Engineering, Marketing, Copy, and Content - contributing to strategy, aligning on feasibility, and delivering cohesive experiences across channels
• Design for Impact - Use data and insights to iterate and improve performance - balancing speed, quality, and strong attention to detail across high-impact lifecycle touchpoints
• WE POWER PEOPLE’S PROGRESS
• At Preply, we’re all about creating life-changing learning experiences

Требования

• Experience designing CRM, lifecycle, or product experiences in fast-moving digital environments - with an understanding of how design drives user behavior and business impact
• Product Thinking - Strong ability to connect user journeys, product experiences, and lifecycle communications into one cohesive system
• Creativity - Ability to develop concepts, not just execute - bringing storytelling and fresh thinking into lifecycle moments
• Craft - Strong foundation in visual design, layout, hierarchy, and composition
• Collaboration - Comfortable working cross-functionally and contributing beyond design execution
• Mindset - Curious, proactive, and adaptable - excited by experimentation and continuous learning

Условия

• We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning
• Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started
• As a category-defining company, we’re shaping what the future of learning looks like at global scale
• Every Preply lesson sparks change, fuels ambition, and drives progress that matters
• Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day

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