Head of Machine Learning, Ongoing Monitoring

Навыки

• AI-агенты
• AWS
• Решения на данных
• Google Cloud
• HR-процессы
• Лидерство
• Микросервисы

О компании и продукте

• The Ongoing Monitoring team sits at the core of Tide’s trust and safety ecosystem, building the systems that power our fraud detection, financial risk, and regulatory compliance capabilities. As Tide continues to scale, the team is responsible for designing and evolving intelligent, resilient, and adaptive platforms that protect our members and keep the business safe.
• Working closely with Product, Data Science, Design, Compliance, and Operations, the team combines deep technical expertise with a strong focus on member experience, ensuring that our risk and monitoring capabilities are both effective and intuitive. This is a high-impact area at a pivotal stage of Tide’s growth, offering the opportunity to shape the future of AI-driven fraud and risk management at scale.
• As Head of Machine Learning you will:
• Define and execute a risk engineering strategy: develop plans that align with Tide’s long-term vision to ensure that our approach to risk supports rapid and compliant growth.

Задачи

• A BOUT TIDE

Требования

• Proven leadership in engineering: 12+ years of engineering experience with at least 2 years in a senior leadership role (e.g., head, director, or senior manager), ideally within fintech or regulated technology environments
• Risk and compliance expertise: deep experience in fraud prevention and compliance (KYC/KYB, AML), ideally within the financial services industry
• Machine Learning: Strong experience in supervised and unsupervised models, decision trees, neural networks, and Large Language Models (LLMs)
• Agent Frameworks: Hands-on experience with multi-agent orchestration frameworks (e.g., LangGraph, AutoGen) used to build self-correcting compliance workflows
• Fintech Domain Knowledge: Deep understanding of fraud vectors (e.g., mule accounts, account takeovers, synthetic identity fraud) and AML typologies
• Adversarial AI Security: Proven track record in detecting deepfakes, synthetic identities, and prompt injection attacks targeting financial systems
• Risk/Scale: Minimum 3+ years building and deploying production-grade, risk-scoring environments at scale
• Experience with fintech platforms - risk/compliance tooling (AML, Fraud, Financial Risk, SARs, KYX, agentic AI detections )
• Excellent people leadership skills – you know how to grow and inspire teams
• Solid technical foundations: cloud-native architectures, microservices, event-driven systems, and data platforms (AWS or GCP)
• WHAT YOU’LL GET IN RETURN
• Our location-specific employee benefits are designed to cater to the unique needs of Tideans
• Competitive Compensation - competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays
• Health Insurance – Private family insurance with additional OPD coverage and top-up options
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops
• Volunteering & Development Days – Paid days annually for volunteering or personal growth
• Learning & Development – Annual budget for books, courses, coaching, and more
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement

Условия

• Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide
• Life & Accident Cover – Comprehensive accidental and life insurance protection
• Home Office Setup – Contribution towards setting up your home office
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent)

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