INGENIEUR ETUDES ET DEVELOPPEMENT-Fullstack Developer

Навыки

• Angular
• CI/CD
• Общение с клиентами
• Docker
• Google Cloud
• GitLab CI
• Java

О компании и продукте

• Multi-agent architectures are no longer science fiction: they already handle millions of customer interactions (voice, email, chat, social media), automatically processing simple cases and intelligently escalating complex ones to human advisors.
• In this fast-moving environment, We are expanding our Agentic AI platform to fully integrate voice, chat, and orchestration capabilities into our CCaaS solution. The ambition is clear: build a truly unified, AI-native contact center that elevates both customer experience and agent productivity, while positioning us at the forefront of the next wave of customer engagement.
• Become an experienced employee

Задачи

• You contribute to the full development and maintenance lifecycle of our Agentic Platform, actively participating in project delivery phases
• You specify, design, and develop APIs and Web services, while writing and maintaining robust unit and functional tests
• You identify, challenge, and analyze both functional and technical requirements to deliver value-driven solutions
• You work on a microservices-based architecture deployed on our Sovereign Cloud or on the Google Cloud Platform, leveraging a modern and diverse tech stack — Java/ Kotlin, Angular, Spring, Docker, Kubernetes, and more — within a cutting-edge engineering environment built on Clean Architecture, design patterns, and dependency injection
• You apply engineering best practices: code reviews, merge requests, automated testing, and continuous integration (GitLab CI)
• You build and extend the harness of our AI Agent, enhancing state-of-the-art LLMs with custom capabilities (connectors, RAG) to deliver high-quality support powered by internal knowledge base
• You drive continuous improvement of our processes through an SRE-oriented approach, industrializing and scaling the solution
• Who are we looking for
• We are looking for people capable of driving positive change, moving forward, and showing the way — passionate individuals with a positive attitude and a thirst to learn and progress
• In practice, this means
• You demonstrate initiative, proactivity, rigor, and autonomy within your area of responsibility
• You are curious and value teamwork and customer service
• You are motivated and passionate about the Agentic revolution
• You thrive in a diverse and challenging technical environment
• Perks & Benefits
• Vous bénéficierez d’un large panel d’avantages, notamment
• Primes annuelles (fin d'année, vacances, participation et intéressement)
• 32 jours de congés payés
• Prise en charge transport en commun à hauteur de 50%
• Comité d’entreprise très actif (Soirées, Voyages, Subventions culture et loisirs …)
• Participer à des évènements sportifs (Corporate Games, courses, …)

Требования

• They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms
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• Provider
• Description
• SAP as service provider
• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
• Confirm My Choices
• Black Text with White Borders
• You have a global vision and end-to-end technical understanding of an IT service: application, underlying infrastructure, and related dependencies
• You have solid knowledge of Cloud computing and a strong sensitivity to DevOps and FinOps practices
• You have hands-on experience with Agentic technologies, prompt engineering, or harness engineering
• You are fluent in spoken and written English

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