IT Engineer

Навыки

• Active Directory
• Ansible
• Docker
• EDR / антивирус
• HR-процессы
• Jira Service Management
• Kubernetes

О компании и продукте

• Virtuozzo is a leader in infrastructure software and services for AI and the cloud. The company offers a next-generation OS, orchestration, management, automation, and protection for cloud service providers, SaaS, AI, and the enterprise. Virtuozzo provides mainframe-like efficiency, reliability, and versatility while dramatically lowering cost and complexity.

Задачи

• Provide staff support through the IT helpdesk (Jira Service Management) for day-to-day IT matters
• Manage access to SaaS systems, including regular reconciliation (Microsoft 365, Okta, Atlassian, Slack, Zoom)
• Set up email accounts, groups and calendars (Microsoft 365, Exchange Online, AD/Entra ID)
• Install, configure, and upgrade software for self-hosted systems
• Server maintenance and upgrades
• Monitor servers and services (Zabbix), resolve or escalate incidents
• Troubleshoot outages, creating RFO (Reason of Outage) documents if required
• Handle IT matters as needed during staff onboarding/offboarding, including endpoint enrollment (MDM) and asset delivery
• Support local office facilities: workplace equipment, network and meeting-room setup, hardware inventory, and coordination with local vendors and the office landlord
• Work with the wider IT and Security team to build, document, and implement internal processes and workflows
• Contribute to the continuous improvement of the organization’s security hygiene and policies
• Help with hardware service and maintenance
• Plan and deliver assets to employees
• Prerequisite skills and experience
• A working knowledge of Windows and MacOS systems
• Good spoken and written English language skills
• Microsoft 365, Exchange Online and Active Directory administration
• Understanding and maintenance of IT hardware
• Ability to work a mixed schedule with partial overlap with European time zones
• The following would be an advantage
• Experience working in an IT helpdesk/customer support environment
• Experience with identity/SSO (Okta), MDM (Hexnode or similar), or endpoint security (EDR) tooling
• Previous exposure to virtualization platforms

Требования

• 3 years of working experience with Linux and be comfortable administering RHEL/CentOS and Debian/Ubuntu systems
• An understanding of networking concepts, ideally with some hands-on experience

Условия

• A role at the forefront of cloud technology with real impact and growth opportunities
• A collaborative environment where your ideas are valued and shipped
• Other perks and engagement opportunities
• Referral bonuses
• Location: Malaysia. Schedule: Hybrid (office in Petaling Jaya/remote from home)

Паспорт вакансии

История публикации

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