Manager, Software Engineering (Account Management)

Навыки

• AWS
• HR-процессы
• Kotlin
• Kubernetes
• Лидерство
• MySQL
• Ответственность за результат

О компании и продукте

• Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
• We are looking for a seasoned Engineering Manager to lead our Account Management team. Account Management is a full stack team that owns the customer-facing self-service channels that customers depend on to manage their auth, identity, and security related state — operationally critical surfaces that directly affect customer experience, support efficiency, and fraud/risk outcomes. Working in tight partnership with our internal decisioning, checkout, risk, security, and analytics teams, this role requires a strong cross-functional leader that can effectively manage competing priorities while providing rigorous, end-to-end, technical stewardship.

Задачи

• Lead and manage a team of engineering managers and software engineers, supporting their growth and performance through regular feedback, career development, and coaching
• Create a long term technical roadmap that enables the team to keep up with our fast growing business
• Establish OKRs and critical metrics to set the engineering team’s direction and measure its success
• Remove roadblocks, manage team priorities, and maintain high team productivity and morale
• Drive continuous improvement in engineering processes and tools
• Collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed
• Build relationships with people across engineering and other organizations for the design, implementation, roll-out and maintenance of projects
• Own availability and performance of your team’s systems
• Occasionally contribute to hands-on technical work when needed, such as architecture discussions or mentoring on complex technical issues
• Build a strong engineering culture around innovation, accountability, empathy, and execution
• Coach, develop, retain, and build individual growth plans for both engineering managers and individual contributors within the team
• Drive hiring and onboarding efforts to grow a diverse, high-performing team

Требования

• Typically 6-8+ years in software engineering, including 3+ years managing engineers (or equivalent leadership experience)
• Experience delivering consumer-facing software and driving execution through ambiguity
• Experience designing, developing, and launching backend systems at scale with technologies like Python, Kotlin, AWS, MySQL, and Kubernetes
• Experience developing web apps using declarative UI frameworks like React or Vue
• Technical judgement to guide architecture and quality decisions, and to hold a high bar on engineering practices
• Hands-on technical leadership: Expectation to stay close to the code and architecture, including doing design/code reviews, pairing when useful, and contributing directly as needed to unblock delivery and maintain a high engineering bar
• Proven track record in stakeholder management, ownership, and successful delivery
• Demonstrated ability to grow, lead, and support high-performing engineering teams
• A humble, team-first leader who actively contributes to a strong team culture and invests in the development of peers
• Pay Grade - P
• Equity Grade - 7
• Employees new to Affirm typically come in at the start of the pay range
• Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills
• In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company)
• Affirm is proud to be a remote-first company!
• The majority of our roles are remote and you can work almost anywhere within the country of employment
• Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office
• A limited number of roles remain office-based due to the nature of their job responsibilities
• We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first
• Some key highlights of our benefits package include
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

Условия

• Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents)
• CAN base pay range per year: $181,000 - $241,000

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