(Senior) Product Data Analyst - Payments

Навыки

• A/B-тесты
• BI-инструменты
• Дашборды и витрины
• KPI
• Обучаемость
• Room / Realm / CoreData
• Ответственность за результат

О компании и продукте

• SumUp is a leading financial technology company, founded in 2012 with the goal of empowering small businesses around the globe. We’re the financial partner of choice for more than 4 million merchants in over 35 markets. We collectively build, plan and fine-tune the technology that drives SumUp and empowers small businesses around the world.
• We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founder's mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.
• SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Задачи

• Data Storytelling: Turn complex Payments metrics into clear, decision-ready narratives for non-expert stakeholders
• Dashboard Redesign: Streamline our Tableau environment so core stakeholders can answer "How are we doing?" in under 2 minutes without expert support
• KPI Stewardship: Iterate on our KPI hierarchy- defining North Star vs. diagnostic metrics—and documenting the logic behind them
• Product Insights: Proactively surface opportunities and risks, shaping experiments and product priorities based on your findings
• Enable Self-Service: Establish templates and standards for dashboard structure, naming, and annotations to ensure a consistent data culture across the tribe
• You'll be great for this position if
• You think like a Product Manager: You understand that a dashboard is a "product" with an audience, a primary question, and a cognitive load
• Growth Mindset: You are curious about the complex world of Fintech and enjoy the autonomy of driving your own hypotheses
• Experimentation: Ideally, you’ve worked with A/B testing, causal measurement, or event-tracking platforms before
• Why you should join SumUp
• Global Impact: You’ll play a key role in a scale-up that is part of a truly global team of 3,000+ people across 4 continents
• Real Ownership: You'll have the space to drive your career, take ownership of projects, and impact our product roadmap irrespective of your job description
• Growth: An individual learning budget to expand your skillset
• Family Support: Childbirth/adoption bonuses
• Health and life insurance, co-sponsored Multisport cards, discounts, a referral program, 100 EUR monthly food vouchers, 40 EUR flexible benefits, and more
• Please note: This role requires the right to work in Bulgaria
• We are currently not able to support visa applications or relocation for this position at this time

Требования

• Visual Communication is your superpower: You have strong hands-on experience with Tableau (or equivalent) and a portfolio of work where you’ve simplified complex data views
• Analytical Foundation: You have 3+ years of experience in BI or Product Analytics, with solid SQL skills for data validation and analysis
• KPI Expertise: You have experience selecting and refining metrics, avoiding vanity metrics, and aligning data to business goals

Условия

• Work-Life Balance: 25 days’ paid leave (increasing with tenure), a 1-month paid Sabbatical after 3 years, and 10 days dedicated "educational leave."

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