Product Designer

Навыки

• Внимание к деталям
• B2B-продажи
• CRM-системы
• Дизайн-система
• GMV / MRR
• MVP и discovery
• Ответственность за результат

О компании и продукте

• Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.
• We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.
• We are seeking a highly talented and hands-on Product Designer to help shape the experience across the full set of Dwelly products (Tenant Find, Property Management, Payments, CRM) and the internal back-office tools that power them. This role involves deeply understanding our user personas (Tenant, Landlord, Maintenance Contractor, Dwelly Agent) and designing for both the customer-facing portals and the operational tools our agents use every day.

Задачи

• User Research & Insights
• Work with product to understand user pain points across all personas — tenants, landlords, maintenance contractors, and internal agents
• Turn qualitative and quantitative insights into design decisions
• Act as an advocate for usability and the end user within the company
• End-to-End Product Design
• Design flows, wireframes, and high-fidelity UIs for both customer-facing products (tenant and landlord portals) and internal back-office tools
• Design for data-dense, workflow-heavy operational products where clarity and efficiency matter more than decoration
• Own the design process from concept and prototyping through to polished, build-ready specs, and iterate after launch
• Design Across the Product Suite
• Bring consistency and quality across Tenant Find, Property Management, Payments, and the communications/portal layer
• Partner closely with engineers and product managers to translate requirements into shippable design, balancing craft with speed and technical feasibility
• Design System & Process Building
• Establish and maintain a shared design system, component library, and reusable patterns
• Introduce lightweight design workflows, documentation, and review/handoff practices suited to an early-stage team
• Qualifications & Preferred Background
• Experience: 5+ years in product design, with a strong portfolio spanning both complex/operational tools and consumer-facing products
• Comfortable in early-stage, low-structure environments as well as more structured, product-led settings
• Skills: Strong interaction and visual design skills
• systems thinking
• exceptional attention to detail
• In step with recent technology advancements: can prototype and ship designs quickly and independently with the help of AI
• Preferred Background
• Experience designing operational, back-office, or B2B tools where efficiency and workflow are central — ideally in tech-enabled or operational businesses
• Experience building or contributing to a design system from scratch

Требования

• able to design for complexity and make it feel simple. Excellent communication and collaboration skills across product and engineering

Условия

• Competitive salary with the potential for equity options based on performance, recognising exceptional contributions to our integration success
• What is it like being a Dwell-er?
• Feel free to check out Dwelly Core Principles . That’s about what we believe in, how we operate and make decisions
• What we offer is not a fancy office or a static workplace
• Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes
• This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU
• We work hard, and we shoot for extremely ambitious results
• But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”
• Customer obsession rather than competitive focus
• Passion for invention
• Operational excellence
• Long-term thinking

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