Product Manager, Tickets

Навыки

• Лидерство
• Маркетинговая стратегия
• Позиционирование и УТП
• Роадмап

О компании и продукте

• Our Product Marketing & Management leaders imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts — and crafting the narratives that bring those products to the world. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking, deep research, and compelling go-to-market storytelling. They partner with talented cross-functional team members across engineering, design, operations, data science, marketing, and communications, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.
• Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Задачи

• You will be part of the team responsible for product roadmaps and launches at Airbnb
• You will drive specific features that are part of every launch and determine how they are positioned and communicated to the external world
• You are responsible for the success of Airbnb products throughout their life cycle — from concept to release to growth
• And your cross-functional work ensures a consistent product voice across the experiences being built at Airbnb
• We are seeking a Product Marketing & Management leader to join our Tickets team
• Tickets is a new and fast-growing business spanning attractions, tours, and live events, and you'll be at the forefront of defining the category for Airbnb — shaping a product guests love, building the supply that powers it, and telling the story that brings it to market
• This is an exciting opportunity to stand up a business from the ground up and leave a lasting impact on how the world explores and connects
• A Typical Day
• Develop and maintain a product vision, strategy, and roadmap for Airbnb Tickets
• Synthesize guest, host, and partner feedback and translate it into product features and positioning
• Develop the public-facing messaging and narrative for Tickets, and land the value proposition with guests, supply partners, and the media
• Align product teams and cross-functional partners across marketing, communications, and PMM
• Develop partnerships with attractions operators, tour providers, and live event suppliers, with a focus on both supply and demand
• Ensure the existing storefront is healthy and the quality bar is high across ticket listings
• Role model behaviors that encourage open communication and curiosity
• Make judgements and prioritization decisions that are in the best interests of our users
• Efficiently execute to ship products and deliver impact for our business and users

Требования

• 8+ years of product management and/or product marketing experience
• Experience creating product messaging and positioning and delivering it to customers and the media
• Demonstrated inbound and subject matter expertise, ideally in ticketing, travel, events, or marketplace businesses
• Background in ticketing marketplaces, including hands-on experience with operator and supply-side tools and with ticketing standard APIs and integrations (e.g., reservation and distribution systems, connectivity platforms, barcode/QR validation)
• Requirements gathering & documentation — framed around turning ambiguous problems into clear specs that align eng, design, and partners
• Backend ticketing data model — ticket types, fare/price classes, entitlements, and how those relationships structure inventory
• Inventory & availability modeling — capacity, time slots, holds, and real-time availability across supply sources
• Able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life
• Excited to build a new business that brings the best possible ticketing experience to all the guests and hosts on our platform
• Demonstrated track record of product leadership in a cross-functional environment
• Built and scaled global consumer products, marketplaces, or ecosystems that people love
• Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment
• Experience working on consumer products that drive significant revenue
• A strong ability to effectively use data and perform business analysis to support product strategy and go-to-market decisions
• Excited to drive execution across teams in a fast-paced environment
• Enjoys doing individual contributor product and product marketing work and staying in the details
• Strong ability and desire to travel frequently, including domestic and international
• Your Location
• This position is US - Remote Eligible
• The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager
• While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity
• This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list
• If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from

Условия

• Our job titles may span more than one career level
• The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands
• The base pay range is subject to change and may be modified in the future
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits
• Pay Range
• 200,000 — $240,000 USD

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