Project Manager - Growth

Навыки

• Внимание к деталям
• Коммуникация
• Лидерство

О компании и продукте

• We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Manager - Growth. We are looking for a highly organized, analytically minded, and commercially aware individual to join our Schemes Compliance team as a Compliance Officer for our Financial Integrity pillar. This role is focused on supporting the governance, oversight, and continuous improvement of card-network programs related to fraud, disputes, chargebacks, and merchant financial integrity

Задачи

• Lead and coordinate program management activities across the Financial Integrity pillar, including governance routines, remediation tracking, documentation, and stakeholder coordination for network monitoring programs
• Support the governance and execution of card-network programs such as ECP, ECM, VAMP, and related dispute and chargeback obligations, ensuring requirements are tracked, communicated, and implemented consistently across teams and regions
• Maintain program plans, trackers, milestones, action logs, and governance routines for Financial Integrity initiatives, escalations, and remediation workstreams
• Help translate card-network program requirements into internal policies, procedures, playbooks, and stakeholder actions that can be executed consistently and defensibly
• Coordinate cross-functional follow-up on remediation plans, open findings, threshold breaches, and other program obligations to ensure timely completion and visibility
• Support oversight of dispute and chargeback-related compliance obligations, including internal governance, reporting, escalation handling, and documentation
• Build and maintain clear documentation, operating procedures, and control artifacts that strengthen consistency and audit readiness across the pillar
• Identify gaps, inconsistencies, or breakdowns in how financial-integrity programs are managed and propose scalable process improvements
• Prepare concise updates and materials for leadership reviews, governance forums, audits, or external discussions where needed
• Partner with stakeholders across Compliance, Risk, Legal, Commercial, Product, and Operations to ensure program obligations are understood and executed effectively
• Help standardize how Adyen manages fraud, dispute, and chargeback-related compliance programs globally, improving visibility, accountability, and follow-through
• This is Adyen
• Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice
• At Adyen, everything we do is engineered for ambition
• For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers
• You will work across Payments Compliance, Risk, Operations, Product, Legal, and regional stakeholders to help ensure network program requirements are clearly defined, consistently implemented, and well-governed across the organization
• This role is ideal for someone who thrives in structured program environments, is strong in follow-through and stakeholder coordination, and enjoys turning complex network obligations into scalable compliance processes

Требования

• 5+ years of experience in program management, compliance, risk, operations, payments, or similarly cross-functional roles
• Strong organizational skills and attention to detail, with the ability to manage multiple workstreams, deadlines, and stakeholders at once
• Experience working in payments, fintech, financial services, or another regulated environment is strongly preferred
• Familiarity with card-network monitoring programs, dispute and chargeback frameworks, fraud-related compliance obligations, or merchant-risk governance is a plus
• Strong written and verbal communication skills, with the ability to synthesize complex requirements into clear actions, documentation, and updates
• Demonstrated ability to manage structured programs with many dependencies and drive progress without direct authority
• Experience with program governance, remediation tracking, documentation, or internal control frameworks is strongly preferred
• A practical, process-oriented mindset with strong follow-through and a bias toward scalable, well-controlled solutions
• Exposure to disputes, chargebacks, fraud monitoring, or network compliance work is a plus
• Ability to think both strategically and operationally, balancing business needs with program and control expectations
• Our Diversity, Equity and Inclusion commitments
• Our unique approach is a product of our diverse perspectives
• This diversity of backgrounds and cultures is essential in helping us maintain our momentum
• Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours
• No matter who you are or where you’re from, we welcome you to be your true self at Adyen
• Does this sound like you?
• If so, Adyen encourages you to reconsider and apply
• We look forward to your application!
• What’s next?
• Ensuring a smooth and enjoyable candidate experience is critical for us
• We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
• Learn more about our hiring process here
• Don’t be afraid to let us know if you need more flexibility
• This role is based out of our Singapore office. We are an office-first company and value in-person collaboration

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