Senior Business Analyst

Навыки

• ASR / TTS
• Big Data
• Анализ данных
• Excel
• Маркетинговая стратегия
• Machine Learning
• NLP

О компании и продукте

• The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
• The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

Требования

• Experience
• Master’s Degree (preferred) with 5-8 years of experience in data analytics
• Marketing analytics experience
• Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
• Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc
• Predictive modeling using Machine Learning
• Good to have
• Experience in financial services
• Experience working with data from different sources and of different complexity
• Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
• Analytical Skills
• Strong logical reasoning and problem solving ability
• Proficient in converting business problems into analytical tasks, and analytical findings into business insights
• Proficient in formulating analytical methodology, identifying trends and patterns with data
• Has the ability to work hands-on to retrieve and manipulate data from big data environments
• Tools and Platforms
• Proficient in Python, Pyspark , SQL
• Proficient in Tableau, MS Excel, PowerPoint
• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
• Should have excellent communication and inter-personal skills
• Story telling ~ Some part in Dashboarding ~ 10%
• Strong process/project management skills
• Ability to coach and mentor juniors
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc
• Experience in Pyspark, SQL & Python

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