Senior IT Analyst Applications (The Warehousing & Distribution Centre (DC) Business Analyst)

Навыки

• Приёмочное тестирование
• Внимание к деталям
• Анализ данных
• Техническая документация
• WMS

О компании и продукте

• Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
• For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
• Your Impact Shapes the World at Caterpillar Inc
• When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Задачи

• Role Definition – Business Analyst
• Gathers and documents user/client requirements, supports the development and testing of new products or services, collects feedback from clients, and recommends improvements
• Assisting in the development, testing, and delivery of services/products
• Analyzing existing offerings, preparing technical documentation, and recommending upgrades
• Conducting market research to do a comparative analysis of competitor offerings and provide recommendations for developing a more effective product/service
• Identifying user/client requirements for a product or service and defining technical specifications
• Preparing technical documentation and sharing them with senior analysts and technical teams
• Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance
• Participating in initiatives to improve processes efficiency and employee productivity
• Analyze and document end‑to‑end warehouse and distribution center processes—including receiving, put‑away, picking, packing, shipping, cycle counting, and returns—to identify gaps, bottlenecks, and improvement opportunities
• Partner with warehouse managers, DC supervisors, logistics, transportation, and inventory stakeholders to translate operational needs into clear functional requirements for WMS, ERP, warehouse mobility, and automation technologies
• Support configuration and optimization of warehousing systems (e.g., location strategies, picking methods, labor standards, wave planning, yard and dock management) to improve throughput, accuracy, and service levels
• Define and validate business rules, data models, KPIs, and reports related to inventory accuracy, order cycle time, fill rate, dock‑to‑stock, and labor productivity, while leading UAT and change activities to ensure adoption of standard, repeatable warehouse processes
• What you will have
• MBA in supply chain management or related area
• Additional Information
• Work Timings: 01:00 Noon -10:00PM IST
• This position requires the employee to work a 5-day-a-week schedule in the office
• Skill Descriptors
• Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities
• ability to assess the benefits, risks, and success factors of potential applications and business processes
• Level Working Knowledge
• Applies tools and techniques for gathering business requirements
• Defines the activities, deliverables, and tools of a business assessment process

Требования

• Analysis: Knowledge of tools, methods, and techniques of requirement analysis
• ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project
• Level Working Knowledge
• Follows policies, practices and standards for determining functional and informational requirements
• Confirms deliverables associated with requirements analysis
• Communicates with customers and users to elicit and gather client requirements
• Participates in the preparation of detailed documentation and requirements
• Utilizes specific organizational methods, tools and techniques for requirements analysis
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy
• ability to complete tasks with high levels of precision
• Level Extensive Experience
• Evaluates and makes contributions to best practices
• Processes large quantities of detailed information with high levels of accuracy
• Productively balances speed and accuracy
• Implements a variety of cross-checking approaches and mechanisms
• Demonstrates expertise in quality assurance tools, techniques, and standards
• Employs techniques for motivating employees to meet or exceed accuracy goals
• Effective Communications : Understanding of effective communication concepts, tools and techniques
• ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
• Reviews others' writing or presentations and provides feedback and coaching
• Adapts documents and presentations for the intended audience
• Demonstrates both empathy and assertiveness when communicating a need or defending a position
• Communicates well downward, upward, and outward
• Employs appropriate methods of persuasion when soliciting agreement
• 8 years of years of experience

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