Senior Product Manager - Customer Onboarding

Навыки

• A/B-тесты
• Партнёрский маркетинг
• Agile
• B2C-продажи
• Коммуникация
• Решения на данных
• HR-процессы

О компании и продукте

• We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
• Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
• Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
• At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.

Задачи

• You will join the wider Product Management department, working with the best talent to design and deliver industry-leading products that drive customer and business value in our Player product vertical
• What the role involves
• Own end-to-end onboarding performance — drive the onboarding journey with a "quality over volume" mindset, continuously testing and optimizing conversion, drop-off, and time-to-activation across the funnel
• Partner with Marketing and Affiliate teams to shape cost-efficient acquisition plans, using traffic quality signals (not just volume) as a core input to channel and partner optimization
• Collaborate closely with Fraud/Risk to calibrate onboarding checks so the business attracts genuine, high-value users while minimizing low-quality or fraudulent sign-ups

Требования

• 6+ years of experience as a Product Manager working closely with Engineering teams
• A customer-focused, data-driven approach to identifying and solving customer problems
• Strong analytical and problem-solving skills with the ability to use data to support product decisions
• Outstanding verbal and written communication skills
• Good understanding of technology and agile development methodologies
• Ability to thrive in a fast-paced, results-driven environment
• A self-motivated working style with the ability to drive initiatives forward independently
• Organised and able to manage multiple priorities effectively
• Bring a strong growth and experimentation mindset (A/B testing, funnel analytics, hypothesis-driven iteration), ideally shaped by experience in a large B2C digital business focused on onboarding and activation.t

Условия

• Medical / Health Insurance
• Open Annual Leave
• Employee Assistance Programme
• Training & Learning Development
• Additional benefits vary by country and will be shared during the hiring process

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