Senior Product Manager - Sports

Навыки

• Agile
• B2C-продажи
• CJM / JTBD
• Коммуникация
• Решения на данных
• iGaming / betting
• MVP и discovery

О компании и продукте

• We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
• Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
• Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
• At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.

Задачи

• You will join the wider Product Management department, working with the best talent to design and deliver industry-leading products that drive customer and business value in our Sports product
• You will focus on providing customers with an innovative, engaging experience that drives customer perception and player retention
• What the role involves
• Customer and Competitor Insight
• Lead customer research, discovery, and the definition of customer value for our products
• Drive discovery and utilise customer feedback from multiple touchpoints across the organisation to build a picture of customer problems, opportunities, and behaviour
• Make data-driven decisions utilising customer research, behavioural, product, and commercial data
• Work with Data Analysts to develop the reporting capabilities necessary to understand and measure customer behaviour
• Define what success looks like for the product and use data to measure it, taking responsibility for in-life measurement, testing, and iteration against success metrics
• Maintain awareness of key competitors and monitor competitor offerings on an ongoing basis
• Execution
• Take ownership of the customer journey end-to-end, ensuring customer value is always the key priority for the team
• Identify and understand customer behaviour and needs to define hypotheses and requirements that shape suitable features and journeys
• Create best-in-class product features and journeys that take the player experience to the next level
• Work with Designers, Engineers, and stakeholders to define and deliver reliable, scalable solutions to customer problems
• Coordinate product launch plans with Marketing, Commercial, Operations, and Support teams
• Develop a deep knowledge of the Super product
• Maintain awareness of regulatory compliance, GDPR requirements, and the legal positioning of the Sports Betting and Gaming industry and how these impact product features and requirements
• Influencing People
• Engage with stakeholders to understand their expectations and incorporate their feedback where appropriate
• Set the right expectations with stakeholders and effectively communicate status and progress on outcomes and deliverables
• Product Strategy and Roadmap
• Understand the overall strategic direction of the company and how your area relates to it
• Build and maintain a roadmap that delivers on short-term and long-term objectives, aligned with overall company and product strategy
• Drive the roadmap from ideation and product discovery through to in-life product

Требования

• 5+ years of experience as a Product Manager working with Engineering teams
• A customer-focused, data-driven approach to identifying and solving customer problems
• Outstanding verbal and written communication skills, including excellent English
• Understanding of technology and agile development methodologies
• Ability to thrive in a fast-paced, results-driven environment
• A self-motivated working style with the ability to drive Product Strategy and manage multiple priorities

Будет плюсом

• Experience working with B2C mobile applications

Условия

• Medical / Health Insurance
• Open Annual Leave
• Employee Assistance Programme
• Training & Learning Development
• Additional benefits vary by country and will be shared during the hiring process

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