Senior Software Engineer, Platform Security

Навыки

• Ansible
• ArgoCD / Flux
• AWS
• CI/CD
• Форензика и реагирование
• Google Cloud
• IAM / IDM

О компании и продукте

• Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
• Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
• We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
• We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

Задачи

• Design and implement secure, multi-tenant infrastructure that isolates customer data while enabling efficient AI model serving across our platform
• Build "golden paths" for security including service templates, libraries, terraform policies, and automation, so new services are secure and production-ready by default
• Own infrastructure-as-code (Terraform) and GitOps best practices, including reusable modules and policy-as-code
• Expand and help operate the platforms behind alerting detection, secrets management, IAM, and automated remediation, integrating them cleanly into CI/CD and developer workflows
• Partner with Security, Infrastructure, and product engineering teams to translate enterprise and compliance requirements (SOC 2, ISO 27001, GDPR) into reliable, automated technical controls
• Participate in security on-call and continuously raise the bar on operability, runbooks, and incident learnings
• YOUR BACKGROUND LOOKS SOMETHING LIKE THIS
• 5+ years building and operating production infrastructure, with meaningful exposure to security or a strong interest in moving deeper into security problems
• Deep knowledge of Google Cloud Platform and/or AWS, including compute, networking, IAM, and security services
• Strong coding ability in at least one systems language (eg. Python, Go, TypeScript) and comfort building paved-path tooling teams actually adopt
• Experience applying AI-assisted tooling (Cursor, Claude Code, and similar) to make engineers dramatically more effective
• Experience with secure container deployment, service mesh, and Kubernetes security best practices
• Observability and incident-response tooling experience (instrumentation, alerting, dashboards), with a bias toward eliminating toil
• Clear written communication and the ability to turn ambiguous requirements into simple, reliable designs

Требования

• Proficiency with infrastructure-as-code (Terraform, Ansible, or similar) and a track record of building developer-facing tooling and automation
• A security-minded approach to the software supply chain (provenance, secrets, least privilege) and familiarity with static analysis tooling (Semgrep, CodeQL)

Будет плюсом

• A track record of being an early or founding platform/infrastructure/security engineer at another company
• Experience building internal platforms: service templates, paved-road deployment, self-serve environments, or developer portals
• Experience with detection and response data pipelines (Kafka/Pulsar, Splunk/Panther/RunReveal, or similar)
• Knowledge of enterprise compliance requirements (SOC 2, ISO 27001, GDPR) from an infrastructure and platform perspective
• Compensation

Условия

• We proudly offer the following benefits for our full-time employees
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office to keep you at your best
• Take what you need vacation policy (subject to local requirements
• UK employees receive 25 days of statutory leave)
• These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans
• 200K – $330K + Offers Equity

Паспорт вакансии

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