Software Engineer, AI Platform

Навыки

• AI-агенты
• Отладка и поиск ошибок
• Jaeger / OpenTelemetry
• Лидерство
• LLM
• Микросервисы
• MLOps

О компании и продукте

• Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com .
• The AI Platform team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the infrastructure that accelerates and transforms AI product development at Mixpanel, both internally and for our customers.
• We provide the tools to improve AI products, enabling internal teams and customer agents to build things that were previously unimaginable. We build shared infrastructure that is essential for developing AI features with confidence and speed, and that gives every agent the tools, context, and quality guarantees to act autonomously on behalf of users.
• Some examples of what we are building:

Задачи

• Platform Architecture: Design and develop the core backend services, APIs, and microservices that enable product teams to easily and securely leverage AI models
• Agent Orchestration: Build scalable frameworks and tools to support multi-step agent workflows, including task decomposition, tool invocation, and persistent memory
• Evaluation & Reliability: Build robust evaluation systems to continuously measure reasoning quality, hallucination rates, and task success
• Operational Excellence: Architect high-performance serving infrastructure with strict guarantees around latency, throughput, cost-efficiency, and error handling
• Observability & MLOps: Ensure comprehensive monitoring, structured logging, and distributed tracing across all deployed AI models
• Collaboration: Partner with designers, product managers, and other engineers to build self-serve infrastructure that transforms our AI development cycle
• Leadership: Advocate for software engineering best practices, conduct thorough design and code reviews, and mentor junior engineers
• We're Looking For Someone Who Has
• 2+ years of professional software engineering experience
• Strong full-stack fundamentals: you're comfortable working across frontend, backend, and data layers
• Excellent debugging and technical investigation skills
• Strong technical communication, ideally with experience collaborating in an asynchronous remote environment
• Ability to move fast and iterate in ambiguous environments: you take ownership and focus on delivering value to users
• Experience building AI native systems, including iteratively improving and scaling them in production
• Familiarity with techniques used to optimize AI agents: eval frameworks, agent tooling, vector search engines, context engineering, and prompt engineering
• A desire to be on the forefront of leveraging AI to drive product improvement, observability and product analytics at scale
• Compensation
• Variable compensation type is determined by your role and level
• You can view our benefits offerings here
• The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations

Требования

• Bachelor's degree in Computer Science, Mathematics, a related field, or equivalent practical experience
• Hands on experience integrating and orchestrating LLMs and agents

Условия

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US
• Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
• please note that benefits and perks for contract positions will vary*
• Culture Values
• Make Bold Bets: We choose courageous action over comfortable progress
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible
• Why choose Mixpanel?
• We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital
• Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics
• Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service
• Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions
• Mixpanel is an equal opportunity employer supporting workforce diversity
• At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have
• We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status
• Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records
• We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building

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