Solutions Engineer

Навыки

• API (интеграции)
• Коммуникация
• Customer Success
• Git
• GitHub
• GraphQL
• HR-процессы

О компании и продукте

• Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
• Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
• Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
• Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM

Задачи

• Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams
• deliver tailored technical presentations and deep-dive demos for key stakeholders
• Design, plan, and execute large-scale migrations, custom configurations, and API integrations
• troubleshoot proactively to ensure seamless onboarding
• Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context
• Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks
• Act as the go-to technical resource for high-priority accounts
• work alongside Customer Success to resolve post-sale technical issues and drive adoption
• In this role, you will serve as the primary technical partner for our most strategic prospects and customers
• You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices
• You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally
• Location & work mode

Требования

• 2+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals
• Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
• Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
• Experience with Github and git
• Linear and/or Jira strongly preferred
• Proven ability to build realistic, scalable demo environments and troubleshoot production issues
• CS degree or engineering background strongly preferred
• Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
• Comfort with SQL and scripting (e.g., Python or JavaScript)

Условия

• We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect
• Competitive salary and equity
• Employee-friendly equity terms including early exercise in the US and extended exercise windows
• Daily meal and coffee stipend on every workday
• Paid co-working space or desk
• Health coverage (based on country requirements)
• 5 weeks paid vacation, plus local statutory holidays
• 4 months paid parental leave
• Paid month off after 4 years & every 2 years thereafter
• Regular team events and off-sites
• Remote-first with no required commute
• Learn how we think and work
• A story about our mission: Read Me https://linear.app/readme
• Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London
• This role is open to candidates based in North America
• You can work from anywhere within this region
• We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel

Как проходит отбор

• How we hire at Linear https://linear.app/now/how-we-hire-at-linear
• A video series: Conversations on Quality https://linear.app/quality

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