Specialist, Performance & Analytics

Навыки

• Общение с клиентами
• Data Governance
• Решение задач
• Управление рисками
• Роадмап
• SMM
• Работа со стейкхолдерами

Задачи

• We’re on a mission to make money work for everyone
• We’re waving goodbye to the complicated and confusing ways of traditional banking
• Improving the quality of Finance data and planning models, working with Finance Systems and Data teams to strengthen governance, improve reporting accuracy and increase confidence in financial decision making
• Managing the Finance change portfolio, coordinating multiple improvement initiatives, tracking delivery, managing risks and ensuring investment is focused on the highest-value opportunities

Требования

• After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK
• Leading Finance transformation initiatives from idea through to implementation, delivering measurable improvements to efficiency, controls and the experience of stakeholders
• Eliminating manual work through automation, partnering with Finance Data and Technology teams to streamline planning, reporting and governance processes so teams spend more time on analysis and decision making
• Designing simple, well-controlled Finance processes that are easy to follow, consistently applied and meet Internal Audit and regulatory expectations
• Owning Finance's model / process documentation and standards, ensuring policies, SOPs and process maps remain accurate, accessible and support operational resilience across the team
• Driving continuous improvement using data, identifying process bottlenecks, measuring performance through KPIs and implementing practical solutions that improve speed, quality and customer experience
• Partnering across Finance, Data, Technology and the wider business to understand challenges, influence priorities and deliver change that creates lasting value
• Helping build a culture of operational excellence, coaching colleagues on best practice, embedding standard ways of working and creating reusable tools and knowledge that make Finance more effective every day
• We’d love to hear from you if…
• Finance transformation experience with a proven track record of leading cross functional change that improves efficiency, governance and the effectiveness of operations
• Process improvement expertise demonstrated through the ability to redesign business processes, simplify ways of working and deliver measurable operational improvements
• Project and change management skills with experience delivering transformation initiatives, managing competing priorities and influencing stakeholders through change
• Automation and technology mindset with the ability to identify manual processes, define automation opportunities and partner with technical teams to implement scalable solutions
• Strong stakeholder management and communication with the ability to build trusted relationships, influence senior leaders and collaborate effectively across teams
• Data governance and control knowledge with an understanding of risk management, process controls, audit requirements and the importance of well governed operations
• Analytical and problem solving capability with the ability to use data and insight to identify root causes, evaluate options and implement practical, value adding solutions
• Continuous improvement mindset with a passion for challenging the status quo, embedding best practice and creating a culture of operational excellence and learning

Условия

• 56,100 - £75,900 ➕ Incentive Awards tied to performance
• This role is based in our London office, with a hybrid working environment with flexible working from home arrangements and some in-person attendance
• We're open to distributed working within the UK (with the expectation of occasional work from our London office for key meetings)
• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team
• 1,000 learning budget each year to use on books, training courses and conferences
• We will set you up to work from home
• all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup
• Plus lots more! Read our full list of benefits
• The application journey has 3 key steps
• Recruiter Screening Call
• Role Specific Interview
• Final Interview with Hiring Manager
• Our average process takes around 3-4 weeks but we will always work around your availability
• We’ll only close this role once we have enough applications for the next stage
• Please submit your application as soon as possible to make sure you don’t miss out
• Equal opportunities for everyone
• Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo
• At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us
• This is integral to our mission of making money work for everyone
• You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report
• We’re an equal opportunity employer
• All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status
• As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond
• Our UK customers can also save , invest and combine their pensions with us
• With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

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