Sr. Development Manager, LiveOps QA

Навыки

• Amplitude
• Azure
• BI-инструменты
• CI/CD
• Коммуникация
• Excel
• Firebase

О компании и продукте

• Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
• Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
• Scopely is seeking a Senior Development Manager to join our Barcelona studio as a key driving force within our Central Studio Operations team.

Задачи

• You will act as an internal driver and strategic partner to our game studios
• Drawing on deep, hands-on experience in the LiveOps lifecycle, you will lead the design and deployment of our global LiveOps Quality OS
• You will ensure every event, campaign, and content update, from initial production and testing to live deployment and post-launch monitoring, gets the attention it needs from a Quality Assurance perspective and meets the highest bar for player experience, stability, and performance
• The ideal candidate is an operational mastermind who thrives on influence without authority
• You are equally comfortable talking dev pipelines with engineers, discussing risk mitigation with LiveOps and Product leaders, and driving strategic alignment with external vendors
• Drive Strategic Alignment: Partner directly with Game Team Leadership and Executive Producers to align release practices and quality standards with Scopely’s global business objectives
• End-to-End LiveOps Quality & Performance: Review the operational rigor of live service releases
• Ensure robust processes are in place across the full LiveOps lifecycle (from campaign/event configuration and QA/testing to live deployment, telemetry validation, and real-time performance monitoring)
• Architect the Release OS: Define, iterate, and champion the adoption of standardized, modern release frameworks and deployment processes across all titles
• Focus heavily on risk mitigation, live-environment stability, and real-time incident monitoring to prevent player-impacting downtime
• Influence Without Authority: Act as a central change agent, guiding cross-functional studio teams across global locations to adopt modern quality operations principles
• Optimize External Partnerships: Manage strategic relationships with trusted external QA and development partners
• Design service level agreements and workflows to ensure external teams operate as seamless, high-performing extensions of our studios
• Lead Modernization & AI Initiatives: Champion the strategic integration of automation, AI-driven testing, and modern tooling into the studio release pipelines to aggressively drive down time-to-market
• Risk & Root Cause Analysis: Conduct continuous post-mortems and root-cause analyses on release bottlenecks, turning data insights into actionable, studio-wide process improvements
• Advocate for Operational Excellence: Act as the primary spokesperson for central operations, clearly communicating release risks, deployment health metrics, and strategic improvements to executive stakeholders

Требования

• LiveOps & Games Experience: Proven track record of managing live-service games on mobile
• Strong hands-on experience leading campaigns and events through the entire lifecycle, from initial concept and implementation to testing, release, and live performance monitoring
• The Power of Influence: A proven track record of driving massive process changes and operational improvements across matrixed organizations without direct line-management authority
• Production & Operations Acumen: Strong background in Technical Program Management, Release Engineering, or Technical Production
• You understand CI/CD pipelines, build distribution, and deployment risks
• Vendor & Partner Management: Extensive experience collaborating with, evaluating, and maximizing the value of large-scale external partners and vendors
• Systems Thinking: The ability to look at a highly complex, multi-studio ecosystem, identify systemic inefficiencies, and engineer elegant, scalable solutions
• Master Communicator: Exceptional interpersonal skills with the ability to translate technical risks into clear, business-focused narratives for executive leadership
• LiveOps Backends & Remote Config: Hands-on experience with systems like Azure PlayFab, Unity Gaming Services, Firebase, or proprietary internal LiveOps dashboards desirable
• Analytics & BI Tools: Proficiency with product analytics platforms (Amplitude, Mixpanel, or GameAnalytics) and BI visualization tools (Tableau, Looker, or Excel/Google Sheets) desirable
• Production & Operations: Experience managing workflows in JIRA and using build distribution tools (TestFlight, Google Play Console, Firebase App Distribution) desirable
• Degree level education or equivalent experience
• Passion for mobile and console/PC games, with proven experience working on games as a live service
• Experience with LiveOps QA
• Ability to generate impact and make progress through influence
• Experience managing a portfolio of projects or in a central capacity
• Proven ability to oversee and manage projects with complex setups
• Strong accountability in observing deadlines and engagements
• Minimum 5 years of experience in a game development environment with proven experience in management
• Very strong interpersonal and communication skills (both written and verbally) and ability to collaborate with senior management
• Ability to identify risks and changes needed and to execute solutions, with appropriate sense of urgency
• Strong and demonstrated knowledge of project management, software development methodologies, QA best known practices
• Proficient with setting up and navigating through JIRA, TestRail, Google Docs, Google Sheets/Excel, and a build distribution management system

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