Staff Software Engineer, Community Support Engineering

Навыки

• Angular
• Решения на данных
• Java
• Kotlin
• Python
• React
• Маршрутизация и NAT

О компании и продукте

• Community Support Engineering (CSE) has increasingly become a key driver of enabling Airbnb's core business. Community Support Engineering is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As a member of CSE in China, you will have a great opportunity to make lasting impacts on the Airbnb CS user experience.
• Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
• Important to read before submit application: This role must be physically based in China.

Задачи

• We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work
• As a Staff Software Engineer, you will be the technical lead in a team of talented and diverse software engineers leading the project execution to improve Airbnb customers and agents experience
• You will lead the team and work with global technical leaders to build and evolute CS engineering foundations, such as Routing, Data platform, Case management, foundational toolings etc
• A Typical Day
• Collaborating with cross-functional partners to deeply understand business problems before developing project solutions
• Leading the execution of projects across the full software development lifecycle, including technical design, implementation, testing, and deployment, ensuring solutions are high-quality, scalable, and performant
• Driving productive and constructive technical discussions with peers and cross-team technical leaders in the global collaborative working environment, to ensure alignments with technical strategies across CS products and capabilities
• Tackling highly complex technical challenges, proactively identifying and mitigating potential risks during project execution
• Writing exemplary and high-quality codes and design documents that set the standard for the team
• Advocating for and embedding engineering best practices within the team, ensuring a culture of technical excellence
• Actively coaching and mentoring engineers across the CSP China team to foster growth and elevate technical capabilities
• Supporting team growth by participating in recruiting efforts and conducting interviews
• Promoting and exemplifying an engineering culture with inclusiveness, effective communication, and quality
• Being a collaborative and supportive teammate who inspires and elevates the entire engineering organization

Требования

• 9+ years of software development experience, including 2 years at Staff/ Tech Lead level
• Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python)
• experience with modern front-end frameworks (e.g., React, Angular, Vue.js) are preferred but not a must
• Proven track record of delivering end-to-end products in a collaborative environment globally
• Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms
• Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners
• Passion for creating intuitive user experiences and a keen interest in data systems and analytics
• Bachelor's degree in Computer Science or related field, or equivalent practical experience
• Fluent in both English and Chinese
• Your Location
• This position is China - Remote Eligible
• The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager
• Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies

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