Technical Support Engineer

Навыки

• Клиентоориентированность

О компании и продукте

• A customer-centric mindset is part of every decision we make - we’re looking for a Technical Support Engineer to join and help us build the best customer support experience.
• We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us

Задачи

• The work we’re doing
• Truv empowers financial firms to underwrite with confidence
• We believe that discerning fact from fiction about an applicant’s employment and income shouldn’t be a process that takes days, dozens of phone calls, or hidden behind black boxes
• Truv provides a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers that house the data of 120M+ US workers
• And consumers benefit from faster turnarounds and greater financial opportunities
• The community we’re creating

Условия

• Our remote-first distributed team hails from the Bay Area, Miami, Toronto and London
• We believe in creating a community where everyone belongs and thrives, regardless of location
• So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid—hop on
• The values you possess
• Our values are the specific behaviours and skills that we care most about
• The more these values sound like you and the people you want to work with, the more likely you’ll thrive at Truv
• Bias for action - move fast and get things done
• Customer obsession – we start with making the customer happy and work backward
• Good judgment – make wise decisions despite ambiguity
• Focus on impact – solve important problems first
• Transparent and direct–informed people make better decisions
• Win as a team – we win and lose (rarely) as a team
• Continuous improvement – all improvements matter because they compound exponentially

Паспорт вакансии

История публикации

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