This role sits at the intersection of Product, AI, Engineering, and Operations

Навыки

• B2B-продажи
• Коммуникация
• LLM
• Machine Learning
• Ответственность за результат
• Python
• SQL

Задачи

• Analytics for Voice AI Agents and conversational AI systems
• Investigation of hallucinations, inconsistencies, silent failures, and quality degradation
• Analysis of call transcripts, conversation logs, AI outputs, and operational datasets
• AI quality evaluation and reliability measurement
• Building monitoring frameworks and dashboards for AI performance
• Detecting quality shifts, anomalies, and emerging failure modes
• Measuring AI impact on patient experience, operations, and business outcomes
• Partnering with Product, Engineering, QA, and Operations teams

Требования

• 3+ years of experience in Product Analytics, Data Analytics, or Operational Analytics
• Strong SQL skills
• Python for analytical investigations and working with large-scale text datasets
• Understanding of LLM limitations, hallucinations, prompt sensitivity, and AI failure modes
• Experience building monitoring systems, analytical frameworks, or dashboards
• Strong communication skills and ability to translate insights into product decisions
• Fluent Russian and English B2+
• CET-overlapping working hours

Будет плюсом

• Experience with conversational AI or AI agents
• Experience evaluating LLM outputs
• Experience with AI quality metrics and evaluation frameworks
• Experience working with ML pipelines or AI-powered products
• Why join MEDvidi
• Work on one of the most visible AI products inside the company
• Analyze real Voice AI systems used by patients every day
• Help shape the future of AI in healthcare
• High ownership and direct impact on product decisions
• Fully remote long-term B2B collaboration
• Personalized English lessons via Preply
• Author: @Natalli_Recruiter

Условия

• MEDvidi is a US-based AI-powered mental healthcare platform helping patients across 30+ states receive treatment for ADHD, anxiety, depression, and other mental health conditions
• We're looking for an AI Product Analyst to help us evaluate, monitor, and improve Voice AI Agents that interact directly with patients and automate critical parts of the patient journey
• You'll investigate how AI behaves in production, identify failure patterns, measure AI quality, and help teams make better product decisions using real-world data
• Health insurance, wellness compensation, paid vacation & sick leave

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