Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers. Our Scaled Account Management team focuses on driving measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and strong cross-functional partnership.
Задачи
As a Scaled Account Manager at Bridge you will own a book of existing accounts and be responsible for expanding revenue, identifying product gaps and driving product adoption, preventing churn and ensuring renewals at scale
You will combine consultative selling with volume playbooks, prioritization based on quantitative signals, and hands-on execution to identify and close upsell opportunities across your territory
As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe
Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals
Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio
Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities
Generate leads through targeted outreach, research, and campaign execution
manage high-velocity deal cycles from qualification to close
Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions
Lead commercial negotiations and renewals to expand and retain customer revenue
Identify churn signals in your book and implement strategies to prevent revenue losses
Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience
Translate customer feedback into actionable product and process improvements to better serve scaled customer segments
Требования
5–8 years of full sales cycle or account management experience focused on existing business accounts
experience managing a large book of accounts or high-velocity portfolio strongly preferred
Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes
Comfortable understanding technical product requirements and articulating solutions across multiple technology products
Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations
Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory
Highly motivated, persistent, and effective in ambiguous, fast-paced environments
Superior written and verbal communication skills
Willingness and ability to work in-office in New York or San Francisco at least three days per week
Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis
Будет плюсом
Previous experience at a high-growth payments, fintech, crypto, or technology company
Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers
Why Bridge
Join a team that values clear thinking, quantitative rigor, and customer obsession
At Bridge you’ll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts
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greenhouseОсновная публикация · 2026-07-22
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