Account Manager

Навыки

• Рекламные кампании
• AI-инструменты в работе
• Коммуникация
• CRM-системы
• Customer Success
• Анализ данных
• E-commerce

О компании и продукте

• RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.
• Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.
• In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.

Задачи

• You will be part of the existing 15 AMs team
• In your daily tasks you will play a substantial role in building an excellent relationship with our existing and new clients
• (retention and onboarding)
• You are an important element in the client's journey
• You will work closely with the sales team and technical account management team. You will report to the Account Management Team Lead
• Become an expert in retargeting technologies and other RTB House products, and adapt them to specific customers’ needs
• Provide dedicated account management to direct clients in France, respond to clients’ requests and inquiries in a professional and timely manner
• Create retargeting strategies in multiple industries (retail, automotive, beauty, travel, energy …) based on data analysis and your own expertise
• Consult and educate clients to ensure customer success
• Assist customers in the process of launching ad campaigns
• Obtain, review and process customer orders
• Negotiate campaign business terms
• Provide dedicated reports for our clients
• Analyse data in order to optimise campaigns’ performance
• Identify upsell opportunities
• Execute customer communication – in line with standards and processes, incl. regular face to face meetings
• Work hand in hand with Sales and Technical account management team to ensure the best results and service are delivered to the clients
• Travelling required ~10% of time

Требования

• 3+ years of experience managing online advertising campaigns in client-facing roles within the ad-tech or e-commerce industry with a focus on performance marketing and the RTB model
• Advanced level in excel is required
• experience with analytics tools (Google Analytics, Piano, Adobe …), DSP (DV, TTD …), ad server (Adform, CM…) and tracking tools
• Highly developed analytical and problem-solving skills
• Ability to identify and understand customer needs and requirements, exceptional communication skills
• University degree (preferably in the field of business, marketing, engineering or communication)
• High level of motivation and willingness to learn with high energy and positive “can do” attitude
• Familiarity with generative AI tools (e.g., Gemini, Claude) to improve productivity, data analysis, and client communications
• Experience working in/within adtech context would be a big advantage
• Fluency in both written and spoken French and English
• Main objectives
• Within 1 month since hire: Completing of onboarding program, Workramp (internal knowledge base)
• Within 3 months since hire: Complete at least 3 calls with clients & one integration. Operational duties (Passport, Octopus, CRM)
• Within 6 months since hire: Full autonomy on the tasks. Good understanding of campaign optimisation and internal panel. Complete 1 QBR with a client
• Within 1 year since hire: Full autonomy with advertisers, upsells of campaigns/locations/products, status checks with management
• Thanks to your expertise and your active listening, you’ll be able to help them achieve their goals

Условия

• Competitive compensation (fixed salary and bonus), health & pension insurance (Alan), lunch vouchers (Swile), sport budget (KOBI), 50% reimbursement of a public transportation fee
• A one-month international induction program to discover the company and master the main tasks of your job
• A multicultural (7 different nationalities in the French team) and caring team which is the engine of our success
• A 100% flexible mode of organisation (hybrid work model where each employee can mix remote work from home and time at the office in the Paris centre)
• Opportunity to work in one of the fastest growing companies in Europe - #46 out of 1,000 fastest growing European companies in the Financial Times #FT1000 list
• The opportunity to learn and improve continuously: the company places the development of its employees at the heart of its strategy through internal and external training, 360° assessments, feedback culture, coaching and mentoring
• (FR version)
• Lieu : France
• Qui sommes-nous ?
• RTB House est une plateforme DSP (Demand-Side Platform) de nouvelle génération spécialisée dans le marketing à la performance
• Grâce à ses algorithmes propriétaires de Deep Learning (IA), nous aidons les marques à accélérer leur croissance
• Nous sommes aujourd'hui le leader du marché en matière de performance marketing alimentée par le Deep Learning, sur l'ensemble du parcours d'achat
• Fondée en 2012, RTB House est aujourd'hui présente sur plus de 90 marchés
• Entreprise privée depuis sa création, nous avons fait le choix d'une approche centrée sur la protection des données et la valorisation des données first-party
• Notre engagement constant en faveur de l'innovation nous permet de proposer une gamme complète de solutions AdTech basées sur le Deep Learning, conçues pour maximiser les conversions, acquérir de nouveaux clients, renforcer l'engagement et soutenir une croissance durable pour nos clients à travers le monde
• En 2026, RTB House a lancé rtb.com , une plateforme en libre-service destinée aux PME et aux agences, leur permettant de créer automatiquement des campagnes publicitaires performantes, quel que soit leur budget
• L’impact que vous aurez
• Vous compléterez une équipe d'Account Managers dynamique et en pleine expansion, composée de 15 personnes
• Dans vos tâches quotidiennes, vous jouerez un rôle important dans la mise en place et le suivi de la relation de nos partenaires agence, existants ou nouveaux.d'excellentes relations avec nos clients existants et nouveaux
• Vous êtes un élément important dans le parcours client. Grâce à votre expertise et votre écoute active, vous pourrez les aider à atteindre leurs objectifs
• Vous travaillerez en étroite collaboration avec notre équipe commerciale et technique, ainsi que différents départements stratégiques (marketing, produit, finance)
• Vous rapporterez à la Team Lead Account Manager
• Les sujets sur lesquels vous allez travailler
• Assurer une gestion de compte dédiée aux clients directs en France, répondre aux demandes des clients dans les meilleurs délais
• Créer des stratégies de retargeting dans de multiples secteurs (retail, automobile, beauté, voyage, énergie…) basées sur l'analyse des données et votre propre expertise

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