Account Manager (China)

Навыки

• B2B-продажи
• CRM-системы
• Customer Success
• Решения на данных
• Работа с ключевыми клиентами
• Лидерство
• Ответственность за результат

О компании и продукте

• At JetBrains, we create intelligent tools that help developers work smarter
• We are looking for a proactive and relationship-oriented Account Manager to support our B2B customers in China that do not have dedicated Key Account Manager coverage. These accounts range from fast-growing startups to large enterprises, representing substantial potential for expansion, cross-sell, and long-term partnerships

Задачи

• Grow your portfolio
• Manage B2B customers in the China segment without assigned KAM coverage
• Work with companies of all sizes—startups, scale-ups, and large enterprises
• Develop strong relationships with technical and business stakeholders
• Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI solutions, Team Tools)
• Drive new and recurring revenue
• Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value editions
• Secure renewals on time and prevent churn through consistent, proactive engagement
• Analyze account potential and prioritize focus using a data-driven, programmatic approach
• Expand adoption & prevent churn
• Monitor product usage, renewal cycles, lead history, support signals, and customer behavior
• Act early on risks and build engagement campaigns (inbound and outbound) across your segment
• Ensure customers gain full value from JetBrains tools and are aware of the broader product ecosystem
• Run full-funnel sales motions
• Work with inbound leads, trials, demos, evaluations, and outbound opportunities
• Qualify opportunities, run discovery, prepare proposals, and guide customers through the full sales cycle
• Maintain clear next steps and accurate forecasting
• Collaborate cross-functionally
• Partner with Customer Success Engineering for technical deep dives and evaluations
• Work with Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives
• Bring structured customer insights back to influence product strategy and messaging
• Ensure operational excellence
• Maintain a clean, accurate CRM pipeline with clear next steps and deal context
• Use segmentation and playbooks to scale outreach across many accounts
• Participate in events, webinars, and community activities to strengthen relationships with the developer audience

Требования

• For more than 25 years, our products—IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, AI-powered tools, and many others—have been shaping the global software ecosystem
• Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software

Условия

• Twenty-five days of paid vacation
• Supplementary medical insurance
• Meal and commuting allowances
• A flexible working schedule
• Learning opportunities, including language classes and other work-related skills
• Opportunities to travel to professional conferences all over the world
• A friendly work environment with approachable colleagues who love what they do
• Why join us?
• This is a rare opportunity to shape JetBrains’ presence in China at an important stage
• You’ll work closely with global leadership while maintaining the autonomy to drive results locally
• We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work

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