Account Manager L5

Навыки

• CJM / JTBD
• Коммуникация
• Customer Success
• HR-процессы
• Лидерство
• Outreach / Apollo / ZoomInfo
• Ответственность за результат

О компании и продукте

• We are looking for a driven and consultative Account Manager 5 to join Wrike's Commercial Expansion team! In this role, you'll build meaningful client relationships and uncover opportunities to expand Wrike's footprint within your portfolio of established accounts. Using your strategic mindset and solution-focused approach, you'll help customers maximize their investment while driving our continued growth.
• If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Задачи

• Developing and executing strategic account plans that drive expansion within your assigned book of business
• Managing the full sales cycle from opportunity identification through contract negotiation and close
• Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests
• Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities
• Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs
• Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges
• Creating tailored strategies for identifying expansion opportunities within each account based on customer usage patterns, adoption metrics, business goals, and industry trends
• Staying informed about competitors' offerings and positioning Wrike advantageously against alternatives
• Utilizing sales tools (Salesforce, SalesNavigator and ZoomInfo) to identify key stakeholders and manage your pipeline
• Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction
• Consistently meeting or exceeding quarterly and annual revenue targets
• Wrike is the most powerful work management platform
• Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work
• Our vision: A world where everyone is free to focus on their most purposeful work, together

Требования

• 5+ years of successful commercial sales experience with a proven track record of consistent achievement, SaaS experience required
• Minimum 3 years experience as an Account Manager responsible for an install account base
• Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
• Demonstrated ability to manage the full sales cycle from qualification to close
• Experience expanding relationships within existing accounts through consultative, solution-based selling
• Strong proficiency with outbound prospecting strategies and execution
• Proficiency with the SaaS buying process and procurement cycles
• Exceptional communication skills with the ability to engage effectively at multiple levels within an organization
• Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
• Experience conducting engaging remote product demonstrations via video conferencing
• Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling
• Bachelor's degree or equivalent practical experience
• Standout Qualities
• Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering Additional language proficiency (if relevant to the territory)
• What to expect next
• Recruiter call (45 minutes)
• Sales leader interview (60 minutes)
• Mock demo presentation (45 minutes)
• Final interview with the VP of Sales (30 minutes)
• Team Dynamics
• As an Account Manager 5, you'll join a high-performing team focused on driving double-digit growth within our existing customer base
• You'll manage a portfolio of commercial accounts (250 - 5,000 employees) with active Wrike subscriptions
• Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets
• Our Work Style
• Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together

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