Account Manager UK

Навыки

• Коммуникация
• CRM-системы
• Общение с клиентами
• Customer Success
• Spark

О компании и продукте

• Together with an ambitious team, we are committed to unlocking children's full potential every day. We combine customized tutoring with innovative technology and AI-powered solutions. From personalized AI tutors and exciting lesson summaries to tailor-made learning quizzes and individual feedback, we make the learning journey successful and sustainable for every student

Задачи

• The perfect combination - you manage sales & customer success - from the first consultation to long-term support
• Advise & convince - You advise parents and students, recommend optimal learning solutions and find suitable tutors
• Generating deals - You generate deals, get families excited about tutoring packages and successfully conclude contracts
• Build customer relationships - You strengthen customer loyalty, manage your customer base and optimize the learning experience
• Upselling & referrals - You increase sales through upselling strategies and promote referrals in a targeted manner
• What will you bring
• Native English language skills (C1/C2) - You communicate confidently with English-speaking parents and can get them excited about our offering
• Sales mindset & initiative - You love to convince people, actively expand your customer base and set yourself ambitious goals
• Strong communication skills - you are persuasive, listen carefully, find solutions and manage to build trust
• Your future: This role is your springboard into the world of Sales & Customer Success - and beyond. Your success determines your next step!
• Compensation
• Earn up to €45,000 gross per year (base salary + commissions based on targets achieved) - and the best part? Your commissions are unlimited!
• The base salary is between €23,000 and €28,000 gross per year, depending on your experience and qualifications
• Our way to develop your full potential
• Flexible & focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity
• We grow together: Continue your career with clear development paths and our Spark!
• Growth & Development program
• Get access to 1000s of courses on LinkedIn Learning , our Spark!
• Mentorship program and monthly learning sessions
• Take advantage of 30 free learning sessions to experience GoStudent for yourself
• Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun
• Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart
• Openness Statement

Требования

• Experience in sales (2-3 years of experience) - Have you already had your first contact with sales or customer service? Perfect!
• Experience with CRM systems (an advantage) - If you have already worked with CRM tools, you are well prepared

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