Enterprise Account Manager

Навыки

• Управление проектами

О компании и продукте

• We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster
• We are looking for a proactive and adaptable Account Manager to join our team. The ideal candidate is a strategic thinker with a hands-on mentality

Задачи

• Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders
• Develop a global network of people within Adyen and work collaboratively across cultures and time zones
• Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
• Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers
• Position Adyen as a trusted partner and use data to tell compelling stories
• Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
• Feedback: Be the voice and champion for your customer internally and serve as a feedback loop
• This is Adyen
• Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice
• At Adyen, everything we do is engineered for ambition
• For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers
• As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow
• Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers
• In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products
• Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role
• Sounds exciting? Keep reading!

Требования

• 3-6 years of experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
• Enjoy engaging others and developing strong working relationships at all levels of management
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• Comfortable synthesizing complex data sets and using data to tell a story
• You have professional written and verbal proficiency in German and English
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
• Additional points
• We have a hybrid workplace and value in-person collaboration
• we do not offer remote-only roles
• Domestic and international travel required
• Our Diversity, Equity and Inclusion commitments
• Our unique approach is a product of our diverse perspectives
• This diversity of backgrounds and cultures is essential in helping us maintain our momentum
• Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours
• No matter who you are or where you’re from, we welcome you to be your true self at Adyen
• Does this sound like you?
• If so, Adyen encourages you to reconsider and apply
• We look forward to your application!
• What’s next?
• Ensuring a smooth and enjoyable candidate experience is critical for us
• We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
• Learn more about our hiring process here
• Don’t be afraid to let us know if you need more flexibility

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