Enterprise Sales Engineer, Healthcare

Навыки

• Google Tag Manager
• Ответственность за результат
• Salesforce

О компании и продукте

• At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
• We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
• Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Задачи

• GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
• Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy
• Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution

Требования

• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function
• Experience in relationship-building with potential customers, including executives and technical leaders
• Experience in leading the sales process with Enterprise customers
• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals
• With that, you know where these tools can help and where human judgment still is required
• Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
• This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
• Bachelor's Degree or above
• bonus if in Computer Science or related field, or equivalent professional experience
• EVEN BETTER
• Experience translating code, technical logic and user requirements to product and engineering requirements

Условия

• We want our benefits to reflect our values and offer the following to full-time employees
• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
• These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans
• Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies
• BE YOU, WITH US
• We're working to bring the transformative power of AI to every organization in the world
• To do so, it is important to us that the diversity of our employees represents the diversity of our customers
• We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team
• We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class

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