Enterprise Solutions Engineer - Singapore

Навыки

• Коммуникация
• Позиционирование и УТП
• Python

О компании и продукте

• As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.
• As a Solutions Engineer, you can expect to:
• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.

Требования

• We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently
• You'll thrive with us if you
• Are passionate about AI, technology and ElevenLabs products
• Enjoy working directly with customers, iterating on solutions and providing tailored support
• Have a talent for identifying patterns that can be standardised and scaled
• Have strong empathy for customers, sales and product teams
• Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
• Experience working with customers
• It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
• Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
• Excellent communication skills with the ability to adapt messaging to different audiences
• Multi-lingual: Mandarin/English
• LOCATION
• As we build out a team in the Singapore office, the successful candidate is preferred to be based within Singapore
• We will also consider candidates based in Singapore who can travel frequently to meet with customers on-site and collaborate in person with the Singapore team
• We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses

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