Freelance Technical Solutions Engineer

Навыки

• AI-инструменты в работе
• Airflow
• API (интеграции)
• Customer Success
• Data Quality
• Git
• Лидерство

О компании и продукте

• Technical Solutions Engineers play a key role in our company, ensuring the top-level delivery of our product, its correct configuration and deployment to solve our customer’s needs and give them a great experience working with us 🙂
• We are looking for a person with more than 3 years of solid technical background , who’s comfortable working in technical environments, solving data-related tasks using Python. You should also be a good communicator, able to engage with our customers directly and work in cooperation with our commercial team.
• We are a well-funded startup with an enviable portfolio of clients including Anthropic , Amazon , Microsoft , Poolside , Recraft , and Shopify. Recently, we secured strategic investment led by Bezos Expeditions and Nebius Group with participation from Mikhail Parakhin , CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board

Задачи

• There are 3 main tracks of responsibilities in this position
• Client-facing Communication
• Analyse customers’ requirements and understand their needs to create the project that will bring value to them
• Support communications with clients during the pre-sales/project execution process and help formulate requirements and expectations from projects/solutions
• Cooperate with the Sales and Customer Success teams to ensure top-tier delivery of our product
• Understand technical language due to the nature of our AI-centered product
• Solution building & delivery
• Prepare solution design with an optimal usage of Toloka data labeling stack
• Configure data labeling components and join them into automatic pipelines for various ML training purposes
• Conduct experiments ensuring the pipeline designed is delivering the data of desired quality and with the desired speed
• Provide overall technical leadership during projects implementation
• Solution maintenance
• Monitor the solutions’ performance and react to alerts and incidents
• Analyse data to find error patterns and improve the solution’
• Continuously work on the solution optimisation utilizing new technologies and approaches
• Troubleshoot any process/technical issues in cooperation with the support team as needed
• Company Intro
• At Toloka AI we create data that powers leading GenAI models and innovations
• We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide
• We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety
• We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages

Требования

• Experience as technical solution engineer, data/system analyst, data scientist or technical project manager
• Experience in creating and understanding complex solutions, building pipelines with multiple stages and thinking critically
• Experience in Python (pandas, numpy, using API, SDKs etc.). Experience with AirFlow is a big plus
• Understanding of basic software development principles, including version control, testing etc
• Knowledge of basic statistics, understanding of data quality metrics (accuracy, precision, recall, f1 etc.)
• Knowledge of general ML concepts, general understanding of LLMs in particular. Experience in prompt engineering is a big plus
• Confidence to communicate with data engineers and developers from leading tech companies in the same language
• Interest in continually learning and developing your knowledge and understanding of crowdsourcing/data science
• Familiarity with fast-paced environments where you manage multiple projects and handle large amounts of data, sometimes outside regular office hours
• Proficiency in English ( B2+ )
• Would be nice to have
• Experience working on crowdsourcing and/or machine learning projects
• What we can offer
• You’ll have the opportunity to work on highly innovative, projects at the leading edge of AI development, and work with a genuinely dedicated and dynamic team of experts
• You’ll also be working on projects with customers that are AI industry leaders and household names
• You’re welcome to work remotely or in a hybrid way. You will also have some opportunity to create your work schedule with your manager
• We’re currently seeking people who are interested to join us on a freelance full-time basis
• Important Notice] Scam Alert Regarding Fake Job Postings
• It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware
• Official Communication: Our recruiting team will only contact you from an official " toloka.ai " email address
• We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts
• Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process
• Official Listings: All legitimate job openings are posted on our official careers page: https://toloka.ai/careers#job-list
• What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information
• Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it

Условия

• Our remote-first team is globally distributed around the world: USA , UK , the Netherlands , Israel , Czech Republic , Serbia , and more

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