Global Partner Engineering Manager, Payments

Навыки

• API (интеграции)
• Лидерство
• Ответственность за результат
• Позиционирование и УТП
• SOLID и паттерны

О компании и продукте

• We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Global Partner Engineering Manager, Payments. Adyen is seeking a Global Manager for the Payments Partner Engineering team

Задачи

• Lead, mentor, and coach a global team of Payment Partner Engineers, fostering their growth and ensuring they are effective technical counterparts to Adyen's payment partners
• Define and drive a vision for the Paments Partner Engineering function — shifting the team's center of gravity from reactive issue management toward proactive partnership, performance ownership, and operational leverage
• Own integration health across Adyen's payment method portfolio, with accountability for reliability, performance (auth rates, settlement, disputes, etc.), and the team’s service model to internal and external stakeholders
• Drive strategic architectural recommendations to ensure partners optimally integrate with Adyen, maximizing value for Adyen’s merchant customers
• Partner cross-functionally with Product, Engineering, Commercial, Compliance, and Reliability teams to represent the "technical voice of the partner" and drive action on integration issues and improvements
• Establish and maintain direct relationships with payment partners at a senior level, including participation in QBRs, joint business planning, and escalation management
• Use Adyen's planning processes to secure resources, define team structure, and drive alignment with senior stakeholders on prioritization and team direction
• This is Adyen
• Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice
• At Adyen, everything we do is engineered for ambition
• For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers
• You will be responsible for the health of Adyen's payment partner integrations — spanning global card schemes, banks, wallets, local and alternative payment methods — and for evolving the Partner Engineering function to reduce reactive operational work to proactively addressing partner integration health
• As the leader of the global Payments Partner Eng team, you will manage a team of Payment Partner Engineers who serve as Adyen's technical point of accountability for payment partner integrations
• Your goal will be to drive integration reliability and performance across Adyen's global payment method portfolio, while building the tools, processes, and capabilities that allow the team to scale

Требования

• 8+ years of direct line management experience of technical or hybrid technical/operational teams, with a track record of hiring, developing, and managing senior individual contributors
• Solid understanding of payments — familiarity with card schemes, payment method integrations, and API-based payment flows is strongly preferred
• Comfortable with technical concepts at the API and systems level
• able to engage credibly with engineers and technical partners without needing to be a hands-on software engineer
• Proven experience driving operational improvements — identifying the root causes of recurring issues and building sustainable processes, tooling, or automation to address them
• Strong communicator and cross-functional influencer
• comfortable navigating ambiguity and driving alignment across Product, Engineering, Commercial, and external partner teams
• Ability to build and maintain trusted relationships with senior internal stakeholders and payment partner counterparts
• High agency: you don't wait for direction. You identify opportunities, form a point of view, get alignment, and move
• Our Diversity, Equity and Inclusion commitments
• Our unique approach is a product of our diverse perspectives
• This diversity of backgrounds and cultures is essential in helping us maintain our momentum
• Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours
• No matter who you are or where you’re from, we welcome you to be your true self at Adyen
• Does this sound like you?
• If so, Adyen encourages you to reconsider and apply
• We look forward to your application!
• What’s next?
• Ensuring a smooth and enjoyable candidate experience is critical for us
• We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
• Learn more about our hiring process here
• Don’t be afraid to let us know if you need more flexibility
• This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration
• we do not offer remote-only roles

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