We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.
Задачи
Ensure the successful onboarding, training, enablement, and certification of partner technical resources
Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams
Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value
partner team enablement workshops
assessment, advice, and coaching on lead practices
Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution
Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities
Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities
Continuously help curate and evolve lead/best practices for Datadog platform adoption and success
A demonstrable track-record and never-ending passion for learning
A self-starter, tech-savvy professional with solid business acumen
ability to articulate Datadog value from server room to boardroom
Confident presentation skills
Must be a current EU resident
Observability: Datadog, Splunk, AppD, New Relic or Dynatrace