PI Omnichannel Solution Architect - Pharma Medicines GPS

Навыки

• Проектирование архитектуры
• CRM-системы
• Data Governance
• Data Quality
• 152-ФЗ / персональные данные
• Роадмап
• Работа со стейкхолдерами

О компании и продукте

• A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
• Let’s build a healthier future, together.
• Roche is an Equal Opportunity Employer.

Задачи

• Architecture & Design
• Define end-to-end omnichannel architecture aligned with business and enterprise standards
• Establish data models, identity frameworks, and integration patterns
• Manage NFRs (performance, scalability, security, compliance)
• Data & Integration
• Integrate CRM, MDM, consent, and web/app event data
• Enable unified customer profiles and audience segmentation
• Ensure data quality, governance, and privacy compliance
• Platform (Adobe Stack)
• Architect and guide implementation of RT-CDP, AJO, and CJA
• Enable real-time segmentation, journey orchestration, and activation
• Ensure seamless integration with enterprise systems
• Real-time & Orchestration
• Design event-driven and streaming architectures
• Enable multi-channel activation (email, paid media, others)
• Establish reusable audience and journey frameworks
• Strategy & Delivery
• Define architecture roadmap and support delivery across use cases
• Identify risks, dependencies, and optimization opportunities
• Drive adoption of best practices, patterns, and new technologies
• Stakeholder Management
• Collaborate across business, product, and tech teams
• Communicate complex concepts clearly and drive alignment
• You will operate within a complex, multi-solution environment, driving the architecture vision across data, platforms, and activation use cases
• The role requires balancing current delivery needs with long-term scalability, while ensuring robust handling of non-functional requirements (NFRs), data privacy, and system performance

Требования

• Experience
• Proven experience in solution architecture within data and martech ecosystems
• Experience with CDPs and omnichannel platforms (Adobe preferred)
• Experience working in global, cross-functional teams
• Certifications on Adobe stack - (AJO, CJA and RT-CDP)
• Technical Skills
• Strong understanding of
• Customer data platforms, identity resolution, segmentation
• Event-driven / streaming architectures
• Integration with CRM, MDM, consent systems
• Experience with APIs, cloud data platforms, and data governance concepts (GDPR)
• What Success Looks Like
• Scalable omnichannel architecture aligned with enterprise standards
• Reliable data foundation enabling unified profiles and segmentation
• Real-time orchestration and activation across channels
• Measurable business impact through improved customer engagement
• Strong stakeholder alignment through clear communication and effective translation of complex concepts into business value
• Ability to influence and drive adoption of architectural decisions across cross-functional teams
• At Roche you can show up as yourself, embraced for the unique qualities you bring
• Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally

Условия

• This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come
• Join Roche, where every voice matters
• The Position
• The Senior Solution Architect will design business-driven, standards-based, and future-ready solutions to enable Roche’s omnichannel orchestration capabilities
• This role focuses on building and scaling an integrated ecosystem leveraging Adobe Experience Platform (RT-CDP, AJO, CJA), ensuring alignment with enterprise architecture, data strategy, and governance standards

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