Project Manager Design III

Навыки

• Коммуникация
• ITIL / ITSM
• Jira
• Лидерство
• MS Project
• Ответственность за результат
• PMBOK / PRINCE2 / PMP

О компании и продукте

• The Project Manager will be based in Perth and oversee the planning, execution, and completion of multiple technology projects for a customer.
• This role requires coordinating cross-functional teams, managing resources, and supporting the definition of a technical strategy for international customers.
• This is a hybrid role with 50% office attendance mandatory.

Задачи

• Assigned to multiple concurrent projects of varying size and complexity
• Coordinates the activities of multi-disciplinary teams (hardware, firmware, software, cloud, QA, operations) in the achievement of project objectives and outcomes
• Facilitates the flow of information among team members on assigned projects, including internal and external stakeholders
• Participates in identifying and removing project barriers and roadblocks, including technical, resource, and dependency risks
• Develops, tracks, and reports on project progress, schedules, risks, and project metrics
• Executes the full scope of large, complex assignments / projects that involve multiple technology systems, embedded platforms, and cloud based
• Accountable for one or more initiatives including business, operational, and IT deliverables
• Directly oversees all aspects of the project life cycle and manages scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters
• Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures
• Stakeholder Management: Serve as the primary technology contact for both the customer and the internal stakeholders including the account management and project teas
• Communication: Facilitate communication between all disciplines and lead, coach and inspire a “Team Brightstar” approach to customer support and project deliveries
• Team members may be distributed all along the globe!
• Problem resolution and escalation: Facilitate problem resolution and provide key insight to finalize decisions
• Act on escalations appropriately to ensure the success of project deliverables
• Financial management: Analyze, Review, Maintain, and Forecast delivery Project Spending and budgets for account
• Technology Strategy: Support the development of Technology roadmaps based on customer strategy and define the support structure for each account
• Continuous Improvement: Evaluate project outcomes and lessons learned to drive continuous improvement within the account
• Incident Management
• Act as Incident Coordinator during major incidents, ensuring smooth end-to-end management
• Facilitate incident triage, engage the right technical and business teams, and drive timely resolution
• Organize and lead war rooms / bridge calls, ensuring accountability, progress tracking, and clear task ownership
• Provide continuous communication to stakeholders, leadership, and impacted users throughout the incident lifecycle
• Ensure proper incident logging, categorization, priority setting, and SLA adherence
• Oversee root cause analysis (RCA) and ensure post‑incident review actions are documented and implemented
• Support incident management process – to support, coordinate, and drive high‑priority incidents to closure

Требования

• Education: Bachelor’s Degree (Preferably in a Management / Business or Information Technology Discipline) or Equivalent Experience
• 10 years managing engineering projects
• 4 to 6 years of project or team lead experience
• Effective written and verbal communication skills
• Advanced knowledge of project management applications and tools
• Strong understanding of ITIL processes (Incident, Problem, Change)
• Experience coordinating P1/P2 major incidents in complex enterprise environments
• Communication, and Minimal Business Impact. The ideal candidate is process-oriented, calm under pressure, and highly skilled in cross-functional coordination
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• Provider
• Description
• SAP as service provider
• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
• YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos
• Privacy Policy
• Terms and Conditions
• LinkedIn
• LinkedIn is an employment-oriented social networking service
• Confirm My Choices
• Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers
• As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities
• Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility
• Brightstar has approximately 6,000 employees

Будет плюсом

• Experience working with globally distributed teams (outside Australia) and off-shore models will be highly valued
• Professional project manager with experience running Software projects from conception to production ready
• Experience with highly complex, e.g. tight schedules, volatile scope, projects with multitude of competing priorities
• Proficiency in PowerPoint, MS Project, Clarity and JIRA is highly desirable
• Experience managing engineering projects with increasing technical and organizational complexity
• Demonstrated project leadership on multifaceted, cross functional initiatives
• PMP Certification
• Scrum Master Certification (PSM or CSM)
• Success Profile
• Leading Complexity
• Leading People
• Leading the Business
• Leading Self
• LI-JB1 #LI-Remote
• however, only those selected to interview will be contacted
• All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate
• For more information, please visit www.brightstarlottery.com

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