We are building a new, high-impact team to drive the growth of our Global Partnerships business and are looking for a Sales Engineer to focus on our PayFac and ISO partnerships
Задачи
Be a Technical Strategist: Partner with the Rapyd Sales and Relationship Management teams as the technical expert
Discover and understand client requirements to tailor solutions leveraging Rapyd’s product suite and platform capabilities
Deliver Engaging Demos: Conduct compelling technical presentations and demonstrations as the subject matter expert to explain Rapyd’s products, showcasing their value proposition
Own the Technical Win: Lead technical discussions, answer in-depth questions, and build confidence in Rapyd’s platform during the sales cycle
Guide Seamless Integrations: Be a trusted advisor for client integrations, creating and managing integration plans, providing technical guidance, best practices, and hands-on support to ensure successful go-live for our partners
Be a Product Champion: Serve as a voice of the customer, observing trends, capturing feedback and carrying insights from our partners to our product teams, to influence the product roadmap and ensure Rapyd’s platform is market-leading
Create Developer Content: Collaborate with our Marketing and Developer Relations teams to refine technical documentation, integration guides, knowledge base articles/videos to empower our partners and internal teams
Be the Architect and Builder: As a high performer, you will take the lead in defining processes, establishing cross-functional workflows with other teams to improve efficiency and productivity
Stay Ahead of the Curve: Represent Rapyd and our product offerings at conferences, events and client meetings, and continuously deepen your expertise in the payments landscape
Tel Aviv, Israel
Sales Engineer
Customer Success
You will be an early joiner and have the opportunity to become a core pillar of the team as we grow
You will bring your experience and ideas to shape a new, cutting-edge, market-leading payments platform
You will be the ‘voice of the customer’ to internal teams, build systems and processes that ensure seamless flow of information across different functions in the company
You will work with colleagues who are experts in payments and fintech to gain and share knowledge
Требования
4+ Years of Experience: As a Solutions Engineer, Implementation Engineer or similar client-facing tech roles, preferably within the Payments industry or SaaS
Technical Background: 3+ years hands-on coding experience with proficiency in any popular language
Expertise in integrating B2B APIs, debugging, log analysis and troubleshooting
High Degree of Ownership: Growth mindset and the ability to adapt to changing priorities on a daily basis
Balance strategic thinking and perfectionism versus making progress and getting things done
Communication & Customer Focus: You can articulate technical concepts to a non-technical audience, are obsessed with keeping communication channels active, empathetic to customer needs and able to rally internal teams behind the customer
Leader and Team Player: You are stellar at what you do and take pride in your work, inspiring and elevating people around you
Bonus Points if you provide a personalised cover letter in your application. A human reads every application
Sales Engineering (Partnerships) is a young team and we’re looking for the right people to assemble the core group
If you are a self-starter who enjoys building from 0 to 1 to 10, can tackle unique challenges that follow explosive growth in an ambitious fintech, this role is for you
We believe in straight talk, quick decisions, strong execution and elegant solutions
Rapyd is where hard work pays off and careers take off
Join us and let’s build the future of fintech together