Senior Enterprise Account Manager

Навыки

• Лидерство
• Переговоры
• Управление проектами
• Роадмап

О компании и продукте

• We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster
• We are looking for a proactive and adaptable Senior Account Manager to join our team in San Francisco. The ideal candidate is a strategic thinker with a hands-on mentality

Задачи

• Relationship management: Build deep trusting relationships with decision makers and executives on our most strategic accounts
• Establish a global network within Adyen and work collaboratively across cultures and time zones
• Commercial acumen: Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts
• Strategic consultation: Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers
• Use data to tell compelling stories and position yourself as a trusted partner and informed advisor
• Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship
• Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders
• Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap
• This is Adyen
• Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice
• At Adyen, everything we do is engineered for ambition
• For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers
• As a Senior Enterprise Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key contacts
• You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow
• Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape
• Sounds exciting? Keep reading!

Требования

• Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
• Proficient synthesizing complex data sets and leading with a consultative approach
• Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results
• Additional
• You have a minimum of 10 years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services
• You have full professional written and verbal proficiency in English
• Some domestic and international travel required
• Our Diversity, Equity and Inclusion commitments
• Our unique approach is a product of our diverse perspectives
• This diversity of backgrounds and cultures is essential in helping us maintain our momentum
• Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours
• No matter who you are or where you’re from, we welcome you to be your true self at Adyen
• Does this sound like you?
• If so, Adyen encourages you to reconsider and apply
• We look forward to your application!
• What’s next?
• Ensuring a smooth and enjoyable candidate experience is critical for us
• We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
• Learn more about our hiring process here
• Don’t be afraid to let us know if you need more flexibility
• This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration

Условия

• Annual OTE ranges from $215,000 to $290,000, inclusive of base salary and commercial bonus. This role has an additional equity component. This range is based on the candidate's experience, qualifications, and geographic location

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