At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Задачи
Own your space
You will manage a set of key products in the Quote to Cash lifecycle, directly impacting our various Partners around the world
Additionally, this role will directly support the AI Monetization motions for Cloudflare's numerous AI focused offerings
Work horizontally
Disparate groups like Engineering, Program Management, Finance, Revenue Operations, Business Intelligence and external vendors like Stripe and Salesforce all need to keep plans aligned and work together to deliver commitments
Span timescales
Short term deliverables like supporting product launches, medium term ones like migrating billing progresses and longer term ones like a full ERP implementation all need to be serviced
The urgent cannot starve the important
Span domains
You need to simultaneously let other teams rely on the roadmaps you publish while being responsive to the interrupt-driven nature of the business
When shifts do occur, you need to proactively communicate with other teams to maintain trust
Commit to quality
Our #1 priority is to have an accurate picture of revenue and service of our customers but we also have numerous other concerns like speed of innovation and advancing the roadmap
Communicate and collaborate
Essential to the success of this program is the ability to listen, learn, synthesize and communicate outwards as well as influence through persuasion
Represent Cloudflare
Many of our largest customers want to speak to us about their concerns and our plans in the billing domain
You will spend time learning from them
Provide and demand accountability
You are responsible for the delivery of your commitments and you will hold your peers and subordinates accountable for theirs
Some of the domains you will touch include : Billing, Invoicing, Sales & Opportunity management, Credit & Collections, Pricing & Quoting, Contract & Entitlement Management, Partners & Resellers, Taxation, Bad debt, BI Reporting, ERP Implementation
Будет плюсом
Demonstrated success delivering technology solutions in the Billing space
Knowledge of best practices for in fintech, financial reporting, compliance or other similar domain at a Saas company
Experience managing customer facing products focused on global payments, tax, checkout, invoicing, and other quote to cash activities
Internet native companies tend to think a little differently than the Fortune 500
We’d love to meet folks with a history of delivering with the cadence and timescales of those born on the Internet
Engineering fluency - while it’s not required, we tend to find success with candidates who have a technical background, formal or otherwise
You don’t need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen would be super helpful
Finance fluency - You’re dealing with data that represents money and that implies a certain level of care
You’ll also be working with a lot of finance types
Fluency in this world might be helpful
At Cloudflare it’s pretty helpful to understand how the Internet really works at layers 2 through
If you don’t have this, be prepared to speak with mastery about another realm of similar complexity
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company
We’re a highly ambitious, large-scale technology company with a soul
Fundamental to our mission to help build a better Internet is protecting the free and open Internet
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration
Since the project, we've provided services to more than 425 local government election websites in 33 states
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver
This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released
Here’s the deal - we don’t store client IP addresses never, ever
We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs
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