Senior Technical Solutions Engineer (Platform)

Навыки

• AWS
• Azure
• Big Data
• Data Lake
• Google Cloud
• Java
• Linux

О компании и продукте

• Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram .

Задачи

• Troubleshoot and resolve complex customer issues related to Databricks platform
• Provide best practices support for custom-built solutions developed by Databricks customers
• Deliver suggestions for improving performance in customer-specific environments
• Assist with issues around third-party integrations with Databricks environment
• Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
• Participate in the creation and maintenance of company documentation and knowledge articles
• Be a true proponent of customer advocacy
• Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
• Participate in weekend and weekday on call rotation
• As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform
• You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products
• They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem
• You will report to the Senior Manager of Technical Solutions

Требования

• 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired
• Strong experience with SQL-based database is required
• Linux/Unix administration skills
• Hands-on experience with AWS, Azure or GCP
• Experience with "Distributed Big Data Computing" environment
• Technical degree or the equivalent experience
• Written and spoken proficiency in both Japanese and English

Условия

• At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees
• Location: Tokyo, Japan

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