Solutions Engineer, Commercial+ - APJ

Навыки

• Внимание к деталям
• AWS
• Azure
• B2B-продажи
• Bash / shell
• Customer Success
• Google Cloud

О компании и продукте

• We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
• Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.
• At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you’ll be leading the technical discussion with our key prospects & customers, making sure there’s nothing stopping our customers from using Vanta to its fullest potential to support their own security goals. You’ll be an integral part of the Sales team, working with Commercial and Enterprise organizations to ensure technical fit and create innovative solutions for our customers

Задачи

• By aligning our capabilities to their business priorities and demonstrating impact before purchase, you will build confidence, differentiate us competitively, and lay the groundwork for long-term customer success
• This approach will contribute to the overall success of our Sales teams while also capturing prospect insights, use cases, and feedback to help shape messaging and influence product roadmap decisions
• This role is a hybrid role located in Sydney, Australia, and reports into the Director of Solutions Engineering- APJ
• What you’ll do as a Solutions Engineer at Vanta
• Own the technical relationship with our customers
• Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape
• Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities
• Support customers thought their trial process with Vanta
• Build product examples, documentation, and other critical resources for our customers
• Cultivate an environment of teamwork, openness, creativity, and continuous improvement
• Creatively identify and help drive new programs to improve the pre to post-sales transition
• How to be successful in this role

Требования

• Have 4+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title
• Have previous B2B SaaS experience
• Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
• Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
• Be creative, technical, and naturally persuasive
• Be detail-oriented and organized
• Love listening to customers, discussing strategy with colleagues, but also diving into the weeds
• Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
• Ideally have prior experience in the cybersecurity space
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
• What you can expect as a Vanta’n

Будет плюсом

• Be familiar with REST API development and service integrations is a plus

Условия

• Industry-competitive salary and equity
• Healthcare stipend towards health insurance for you and your dependents
• 16 weeks paid Parental Leave for all new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who attend the office
• 20 days of Annual Leave per year
• 9 company-paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events!
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

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