Sr. Client Account Manager | Nordics (CPG)

Навыки

• Коммуникация
• Контекстная реклама
• Решение задач
• Роадмап
• Апсейл и кросс-сейл

О компании и продукте

• Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
• Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
• At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
• Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .

Задачи

• Build and nurture relationships with our advertising partners
• proactively share performance, optimizations, updates, and opportunities
• Ensure that our partners’ objectives and requirements are met by working together with our internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc)
• Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed
• Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc
• Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities
• Ensure that campaign setup is optimal
• Interpret and communicate campaign results so that the customer sees impact
• Evaluate if a digital media campaign is successful and how to troubleshoot
• Understand how to drive results, optimize campaigns and deliver performance updates to partners
• Ensure the performance metrics that were agreed upon are being met, and take action to course correct
• Leverage AI-driven tools and workflows to streamline campaign management, identify emerging trends, and recommend optimizations at scale
• Analyze campaign data using AI-powered insights platforms, translating findings into actionable strategies for client success
• Actively engage in client meetings to understand their key objectives and challenges
• Present and explain complex solutions in a clear and concise manner to help partners achieve their objectives
• Handle resistance, complaints, or objections from partners professionally and patiently
• Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets
• Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features
• Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer
• Maintain up-to-date education and fluency on evolving product roadmap and iterations
• Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed
• Continuously evaluate and adopt AI technologies to enhance account management capabilities and client service

Требования

• Digital advertising sales experience within the CPG category, managing high value relationships, driving strategic learning agendas and owning client communication
• Analytical with a strong performance marketing background
• Excited about using insights to create robust creative marketing campaigns that align with trends and moments
• Comfortable managing complex client relationships
• Able to manage large workloads while remaining a proactive, solutions‑oriented problem solver
• Hands-on experience integrating AI or automation into routine workflow processes, and a curiosity for adopting new AI technologies
• Familiarity with AI-powered marketing, analytics, and reporting tools for scalable account management
• Track record of compelling data-backed storytelling and recommendations
• Expert in managing forecasts and achieving goals
• Strong communication skills in person, on the phone, and through email
• A team player who’s able to work in a fast-paced environment with technical and non-technical teams at scale
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge
• Bachelor’s degree in a relevant field such as Business, or equivalent experience
• Relocation Statement
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model

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