Sr. Delivery Partner Manager, FDE

Навыки

• AI-инструменты в работе
• BI-инструменты
• Big Data
• Решения на данных
• Data Lake
• HR-процессы
• Лидерство

О компании и продукте

• Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram .

Задачи

• You will work with the FDE team in order to use Databricks delivery partners to accelerate our customer project outcomes
• Build and develop FDE relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), regional Partner team to support bi-directional pipeline review and bi-directional engagements (subcontracting, and advisory) for company priorities
• Build a RFP process to support Partner Selection for large complex multi year, multi phase migration deals
• Create templates, scorecards to supplement partner selection with a data driven approach
• Spearhead and lead efforts to incubate and ramp new partners with Gen AI capabilities
• Drive MBRs and QBRs with priority partners , and develop long term roadmaps for PS Partner delivery priorities
• Develop scorecards and feedback loops to segment partners by focus areas, regions and company priorities
• Drive delivery governance to ensure partner quality and delivery on Services led and partner supported implementations
• Support global programs to measure partner quality such as CSAT, Partner Survey and program governance
• Lead programs that align with our FDE & Partner strategy for Assurance and advisory services
• Work with our cross-functional channel teams to enable GSIs, RSIs, SIs on Assurance services, and support bi-weekly reviews and deal governance
• Support Partner IP efforts such as the creation of service delivery kits to better scale our ecosystem
• Liaison with Delivery Partner organizations to ensure personnel have the required level of training and certification in order to achieve Databricks projects following best practices
• Champion and provide thought leadership for specialization programs
• You will implement and lead programs for achieving requirements and exceeding delivery quality
• Build and maintain an effective onboarding process for partner resources ensuring effective utilization and quality of services across Databricks customer deliveries
• Work with the Databricks resource management team to oversee the pipeline planning process with each of the delivery partners, ensuring partner resource availability in a timely manner to support Databricks services opportunities
• Allocation and outsourcing of Projects to Services partners
• This includes selecting the appropriate partner for the project and working with the partner closely to ensure project success
• Work with our legal, people operations and other cross functional organization to support bi directional contractual negotiations
• Advocate for the Partner's needs internally
• managing any escalations and issues on projects being delivered by partners
• Develop, implement, and monitor Key Performance Indicators for each Services partner
• Coach, Mentor junior members of the team, and partner resource
• CSQ427R47

Требования

• Extensive industry experience including resource management and demand pipeline management and record of success in navigating and driving engagements with large enterprise organizations with a focus on FDE
• Extensive experience within a FDE or consulting organization as a partner Manager, and/or Consulting Manager
• Experience managing partner or third-party organization enablement including upskilling teams to provide delivery capabilities
• Excel at working directly with Partners and customers to gather, prioritize, plan and execute solutions to customer business requirements as they relate to technology
• Experience managing commercial agreements with partners including statements of works to support services management

Условия

• At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees

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